LATEST-SPEX-LOOP — Saved-profile sponsorship confirmation (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-flow-selector-baseline-2026-09-17T22-02-11-LATEST-SPEX-LOOP
• Script: can I sponsor the evnet=? / yes pleas1 / yes
• Expected: First answer offers sponsorship help. Typo acceptance must show saved contact details and an explicit request confirmation, not repeat the sales offer. Only the final yes submits exactly one Spex UNW enquiry; no booking disclaimer.
• Pass criteria: First answer offers sponsorship help. Typo acceptance must show saved contact details and an explicit request confirmation, not repeat the sales offer. Only the final yes submits exactly one Spex UNW enquiry; no booking disclaimer.

Verdict: FAIL

Turn 2 violates the pass criteria: when the visitor said 'yes pleas1' (typo acceptance), the agent repeated the sales offer/links instead of showing the saved contact details and asking for explicit confirmation. The criteria require that the typo acceptance turn displays saved contact details and a confirmation request, not a repeat of the sponsorship offer. The agent only showed the saved profile and asked for confirmation in Turn 3 (triggered by the second 'yes'), meaning the confirmation step was delayed by one turn due to the repeated sales pitch. Additionally, the final 'yes' in Turn 3 ends with a confirmation question ('Shall I send this sponsorship or exhibiting enquiry to the team?') but the webhook shows no submission was made — however, since the transcript ends at Turn 3 and the agent has not yet received a final affirmative to that question, the lack of submission is not itself a failure. The core failure is Turn 2 repeating the sales offer instead of showing contact details and requesting confirmation.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 3045ms, total 3652ms)

Visitor: can I sponsor the evnet=?

Agent: Yes — you can sponsor UNLEASH Paris, and the sponsorship page is Sponsor UNLEASH Paris 2026. If you want to explore sponsor options, that page is the right place to start.

Turn 2 (first token 3530ms, total 4122ms)

Visitor: yes pleas1

Agent: For sponsorship, exhibiting, or partnership enquiries, the enquiry form on Sponsor UNLEASH Paris 2026 reaches the team directly. We also have a broader sponsorship overview on 2026 Sponsors if you want to see the options first.

Would you like our sales team to get in touch?

Turn 3 (first token 1ms, total 1ms)

Visitor: yes

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (Marketing Director), redacted-95526c2592@example.invalid.

Shall I send this sponsorship or exhibiting enquiry to the team?