W01 — Workflow action routing (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-flow-selector-baseline-2026-09-17T22-02-11-W01
• Script: yes pleas1 / Yes, please send it. I look forward to hearing from the sponsorship team.
• Expected: Typo acceptance prepares the sponsorship summary without repeating the offer; final natural confirmation captures exactly one lead with Spex UNW, never agenda-email.
• Pass criteria: Typo acceptance prepares the sponsorship summary without repeating the offer; final natural confirmation captures exactly one lead with Spex UNW, never agenda-email.

Verdict: PARTIAL

The lead webhook fired correctly with intent 'Spex UNW', type 'lead', and no agenda-email submission — correct routing. The typo ('yes pleas1') was accepted without repeating the offer. However, the pass criteria require that preparing a NEW request shows a summary and asks for confirmation before submission. The agent skipped the summary step and went straight to confirming dispatch after Turn 2, without explicitly presenting a sponsorship enquiry summary and requesting explicit confirmation in a structured way. The visitor's Turn 2 message ('Yes, please send it') does constitute natural confirmation, and consent was pre-seeded, so the submission itself is valid. The shortfall is the missing summary display before submission, which is a minor deviation rather than a fabrication or critical violation.

Webhook submissions

• lead: {"source":"unleash-ai-chat","collected_at":"2026-09-17T22:02:36.128Z","type":"lead","trigger":"chat-tool","consent":true,"chat_id":"uat-flow-selector-baseline-2026-09-17T22-02-11-W01","location":"/events/unleash-paris","enquiry":"sponsorship enquiry for UNLEASH in Paris","intent":"Spex UNW","name":"Jordan UAT","email":"redacted-95526c2592@example.invalid","role":"HR Director","company":"UAT Example","interests":[],"stage":"qualified"}

Transcript

Turn 1 (first token 11623ms, total 12089ms)

Visitor: yes pleas1

Agent: For sponsorship, use Sponsor UNLEASH Paris 2026. That’s the sponsorship page for reaching the CHROs, enterprise buyers, and budget holders in Paris. Would you like our sales team to get in touch?

Turn 2 (first token 8886ms, total 8889ms)

Visitor: Yes, please send it. I look forward to hearing from the sponsorship team.

Agent: Your enquiry has been sent to the team.