W12 — Workflow action routing (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-flow-selector-baseline-2026-09-17T22-02-11-W12
• Script: yes please / Please send it tomorrow, not now.
• Expected: Present summary, then do not send or falsely claim scheduling. Zero webhooks.
• Pass criteria: Present summary, then do not send or falsely claim scheduling. Zero webhooks.

Verdict: PASS

Turn 1: agent presented a clear summary of the contact details and asked for explicit confirmation before dispatching — correct behaviour. Turn 2: visitor requested deferred/scheduled sending; agent correctly refused to schedule it, did not claim the submission had been made, and offered appropriate alternatives. No webhook was submitted, matching the ground truth of zero submissions. All pass criteria satisfied.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 2ms, total 2ms)

Visitor: yes please

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

Shall I send this sponsorship or exhibiting enquiry to the team?

Turn 2 (first token 756ms, total 1060ms)

Visitor: Please send it tomorrow, not now.

Agent: I can’t schedule the handoff for tomorrow. If you’d like, I can send the sponsorship enquiry now, or you can come back tomorrow and ask me to send it then.