REGRESSION-R03 — Refusal template & source attribution (Critical)

• Context: paris → /events/unleash-paris
• Chat id: uat-flow-selector-2026-09-17T22-05-22-REGRESSION-R03
• Script: Turn 1: do you have hotel deals for the event? Turn 2: say thanks, that's all.
• Expected: Surfaces the B Network accommodation offer from Plan Your Visit.
• Pass criteria: Surfaces the B Network accommodation offer from Plan Your Visit. Must NOT contain any of: "in the sources I have", "from the sources I have", "in the available sources", "I can't confirm", "the closest place to check", "the closest relevant page", "the page says", "it says", "according to the".

Verdict: PASS

The agent correctly surfaces the B Network accommodation offer with a direct booking link, attributes it to Plan Your Visit, and the response contains none of the banned phrases. Turn 2 is a clean sign-off with no false claims. No webhook submission was made or implied.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 3731ms, total 4307ms)

Visitor: do you have hotel deals for the event?

Agent: Yes — we have a hotel booking option for UNLEASH in Paris on Plan Your Visit. The direct booking link is Book Your Hotel with our hotel partner, BNetwork.

If you want, I can also point you to the travel and venue details on the same page.

Turn 2 (first token 2754ms, total 2887ms)

Visitor: Thanks, that's all!

Agent: You’re welcome.