W01 — Workflow action routing (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-flow-selector-2026-09-17T22-05-22-W01
• Script: yes pleas1 / Yes, please send it. I look forward to hearing from the sponsorship team.
• Expected: Typo acceptance prepares the sponsorship summary without repeating the offer; final natural confirmation captures exactly one lead with Spex UNW, never agenda-email.
• Pass criteria: Typo acceptance prepares the sponsorship summary without repeating the offer; final natural confirmation captures exactly one lead with Spex UNW, never agenda-email.

Verdict: PARTIAL

The agent correctly routed the typo 'yes pleas1' without repeating the sponsorship offer, and on the natural confirmation it submitted exactly one lead webhook with type 'lead' and intent 'Spex UNW' (not agenda-email), matching the ground truth submission. The webhook was accepted (HTTP 200) with correct consent, name, email, role, and company from the saved profile. However, the agent did not show a summary of the sponsorship enquiry before asking for final confirmation — the pass criteria and notes state that preparing a NEW request must still show a summary and ask confirmation. The agent skipped directly to 'Would you like our sales team to get in touch?' without presenting a summary of what would be sent, then confirmed dispatch without a visible summary step. This is a minor deviation from the required flow but does not constitute fabrication or a critical violation.

Webhook submissions

• lead: {"source":"unleash-ai-chat","collected_at":"2026-09-17T22:05:31.398Z","type":"lead","trigger":"chat-tool","consent":true,"chat_id":"uat-flow-selector-2026-09-17T22-05-22-W01","location":"/events/unleash-paris","enquiry":"sponsorship enquiry for UNLEASH Paris","intent":"Spex UNW","name":"Jordan UAT","email":"redacted-95526c2592@example.invalid","role":"HR Director","company":"UAT Example","interests":[],"stage":"qualified"}

Transcript

Turn 1 (first token 3143ms, total 3597ms)

Visitor: yes pleas1

Agent: For sponsorship, the right page is Sponsor UNLEASH Paris 2026. That page is the sponsorship enquiry route for the team.

Would you like our sales team to get in touch?

Turn 2 (first token 2114ms, total 2115ms)

Visitor: Yes, please send it. I look forward to hearing from the sponsorship team.

Agent: Your enquiry has been sent to the team.