W12 — Workflow action routing (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-flow-selector-2026-09-17T22-05-22-W12
• Script: yes please / Please send it tomorrow, not now.
• Expected: Present summary, then do not send or falsely claim scheduling. Zero webhooks.
• Pass criteria: Present summary, then do not send or falsely claim scheduling. Zero webhooks.

Verdict: PASS

Turn 1: Agent presented a summary of the contact details and asked for explicit confirmation before submitting — correct behaviour. Turn 2: Visitor requested delayed/scheduled send; agent correctly declined to schedule and did not falsely claim it would be sent, did not submit any webhook. Zero webhooks match the ground truth of none submitted.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 398ms, total 398ms)

Visitor: yes please

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

Shall I send this sponsorship or exhibiting enquiry to the team?

Turn 2 (first token 1405ms, total 1576ms)

Visitor: Please send it tomorrow, not now.

Agent: I can’t schedule a delayed send here. If you’d like, I can help you draft the sponsorship enquiry text to send tomorrow, or you can come back then and I’ll submit it for you.