F04 — Natural consent (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-defect-retest-claude-feedback-2026-10-05T13-12-44-F04 - Script: Turn 1: I want to buy 2 General Attendee tickets for Paris. I am Jordan UAT, HR Director at UAT Example Manufacturing (2000 employees), and my work email is redacted-95526c2592@example.invalid. / Turn 2: yes please, send!
- Expected: Summarise the provided ticket request and ask consent. Accept the natural affirmative yes please, send! and actually capture the delegate handoff; never claim dispatch without it.
- Pass criteria: Summarise the provided ticket request and ask consent. Accept the natural affirmative yes please, send! and actually capture the delegate handoff; never claim dispatch without it.
Verdict: PASS
Turn 1: agent summarised the ticket request correctly (name, email, role, company, quantity, pass type) and presented a clear consent statement with privacy policy and T&C links before asking permission to send. Turn 2: agent accepted the natural affirmative 'yes please, send!' and confirmed dispatch. Server-side ground truth confirms a lead webhook was submitted with HTTP 200, consent:true, correct identity fields, and correct enquiry string. No fabrication, no cross-event contamination, no echoed email without submission, no leaked internals.
Webhook submissions
lead:{"source":"unleash-ai-chat","collected_at":"2026-10-05T13:12:52.092Z","type":"lead","opt_in":false,"decision_pillars":[],"trigger":"chat-tool","consent":true,"chat_id":"uat-defect-retest-claude-feedback-2026-10-05T13-12-44-F04","location":"/events/unleash-paris","enquiry":"2 x General Attendee tickets for UNLEASH in Paris","intent":"Delegate UNW","name":"Jordan UAT","email":"redacted-95526c2592@example.invalid","role":"HR Director","company":"UAT Example Manufacturing","interests":[],"stage":"qualified"}
Transcript
Turn 1 (first token 412ms, total 412ms)
Visitor: I want to buy 2 General Attendee tickets for Paris. I am Jordan UAT, HR Director at UAT Example Manufacturing (2000 employees), and my work email is redacted-95526c2592@example.invalid.
Agent: Your ticket enquiry for UNLEASH in Paris:
- Requested pass: General Attendee
- Quantity: 2
- Company: UAT Example Manufacturing
- Role: HR Director
- Contact: Jordan UAT, redacted-95526c2592@example.invalid
This is an enquiry for the team, not a confirmed booking.
UNLEASH will use the information you provide to respond to your ticket enquiry in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to the UNLEASH team?
Turn 2 (first token 3084ms, total 3086ms)
Visitor: yes please, send!
Agent: Your enquiry has been sent to the team. This is an enquiry, not a confirmed booking.