{
  "id": "sponsorship-failure",
  "status": "pass",
  "turns": [
    {
      "role": "user",
      "text": "I want your sales team to contact me about sponsoring Paris for brand awareness. I am Riley UAT, Marketing Director at E2E Example Labs. My work email is redacted-2600141b97@example.invalid."
    },
    {
      "role": "assistant",
      "text": "I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.\n\nContact: Riley UAT, E2E Example Labs (Marketing Director), redacted-2600141b97@example.invalid.\n\nUNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our [Privacy Policy](/terms-and-conditions/privacy-policy). By sending this request, you confirm that you have read and understood our [Privacy Policy](/terms-and-conditions/privacy-policy) and agree to our [Terms & Conditions](/terms-and-conditions). Shall I send your enquiry to our sponsorship team?"
    },
    {
      "role": "user",
      "text": "yes pls"
    },
    {
      "role": "assistant",
      "text": "We couldn’t complete your submission in chat. Please contact [support@unleash.ai](mailto:support@unleash.ai) and our team can help."
    },
    {
      "role": "user",
      "text": "thanks"
    },
    {
      "role": "assistant",
      "text": "You’re welcome. Please contact support@unleash.ai if you need help with the request."
    }
  ],
  "profiles": [
    {
      "decisionPillars": [],
      "ticketEvent": "paris",
      "name": "Riley UAT",
      "email": "redacted-2600141b97@example.invalid",
      "role": "Marketing Director",
      "company": "E2E Example Labs",
      "interests": [
        "brand awareness"
      ],
      "stage": "qualified"
    },
    {
      "decisionPillars": [],
      "ticketEvent": "paris",
      "name": "Riley UAT",
      "email": "redacted-2600141b97@example.invalid",
      "role": "Marketing Director",
      "company": "E2E Example Labs",
      "interests": [
        "brand awareness"
      ],
      "stage": "qualified"
    },
    {
      "decisionPillars": [],
      "ticketEvent": "paris",
      "name": "Riley UAT",
      "email": "redacted-2600141b97@example.invalid",
      "role": "Marketing Director",
      "company": "E2E Example Labs",
      "interests": [
        "brand awareness"
      ],
      "stage": "qualified"
    }
  ],
  "timings": [
    {
      "message": "I want your sales team to contact me about sponsoring Paris for brand awareness. I am Riley UAT, Marketing Director at E2E Example Labs. My work email is redacted-2600141b97@example.invalid.",
      "profileMs": 3299,
      "chatMs": 1033
    },
    {
      "message": "yes pls",
      "profileMs": 2086,
      "chatMs": 4207
    },
    {
      "message": "thanks",
      "profileMs": 1750,
      "chatMs": 43
    }
  ],
  "captures": [
    {
      "body": {
        "chat_id": "uat-pillars-2026-10-05T13-06-37-818Z-sponsorship-failure",
        "type": "lead",
        "email": "redacted-2600141b97@example.invalid",
        "name": "Riley UAT",
        "company": "E2E Example Labs",
        "role": "Marketing Director",
        "intent": "Spex UNW",
        "consent": true,
        "initialSource": "utmcsr=google|utmcmd=cpc",
        "sessionSource": "session%20source",
        "lastTouch": "utmcsr=linkedin|utmcmd=paid",
        "decision_pillars": [],
        "opt_in": false,
        "source": "unleash-ai-chat",
        "collected_at": "2026-10-05T13:06:51.734Z",
        "trigger": "chat-tool",
        "location": "/events/unleash-paris",
        "enquiry": "Sponsorship enquiry for UNLEASH in Paris — brand awareness",
        "interests": [
          "brand awareness"
        ],
        "stage": "qualified"
      },
      "status": 503
    }
  ]
}