C104 — Agenda (Critical)

• Context: paris → /events/unleash-paris
• Chat id: uat-defect-retest-claude-uat-additions-2026-10-05T13-10-44-C104
• Script: Turn 1: Who are the keynote speakers at UNLEASH Paris? Turn 2: pick one of the named speakers and ask what their session is about.
• Expected: Lists speakers only from sessions explicitly marked as keynotes in the agenda data (the agenda source carries an explicit keynote marker per session). Real names with their session titles; links the agenda or speakers page. Turn 2 describes that speaker's actual session grounded in agenda data.
• Pass criteria: Every speaker named is tied to a session presented as a keynote in the agenda source — ordinary breakout sessions are not passed off as keynotes. No invented speaker names. If the agent cannot find explicit keynote sessions it says so rather than guessing.

Verdict: FAIL

The agent included non-keynote speakers in its keynote list. Ground truth confirms exactly 6 keynote-format sessions by: Eddie Wilson, Peter Hinssen, Anne-Laure Le Cunff, Howard Yu, Eric Mosley, and Josh Bersin. The agent listed Brian Glaser (VP & Chief Learning Officer, Google) and Stephen Childs (CHRO, Panasonic Automotive) as keynote speakers — these are not in the confirmed keynote list and are the failure mode explicitly described in the case notes (summit/forum speakers passed off as keynotes). Additionally, Eric Mosley is omitted from the list entirely. This directly violates the pass criterion that 'every speaker named is tied to a session presented as a keynote in the agenda source' and the complaint pattern noted in the case.

Critical violations:

• Brian Glaser listed as keynote speaker — not a confirmed keynote; likely a summit/forum speaker
• Stephen Childs listed as keynote speaker — not a confirmed keynote; likely a summit/forum speaker
• Eric Mosley (confirmed keynote) omitted from the list

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4514ms, total 16406ms)

Visitor: Who are the keynote speakers at UNLEASH Paris?

Agent: Here are the confirmed keynote speakers for UNLEASH in Paris (20–22 October 2026):

Wednesday 21 October

• Eddie Wilson (CEO, Ryanair) — How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Stage 1, 09:00
• Brian Glaser (VP & Chief Learning Officer, Google) — AI Transformation: In Theory and Practice — Stage 4, 09:00
• Peter Hinssen (Co-founder & Partner, nexxworks) — Moving Beyond 'The Uncertainty Principle': Leading When Everything Changes at Once — Stage 1, 09:30
• Howard Yu (LEGO® Professor of Management and Innovation, IMD Business School) — Future Readiness And The AI Mindset Divide — Stage 1, 11:15
• Anne-Laure Le Cunff (Neuroscientist, Institute of Psychiatry, Psychology & Neuroscience) — Rethinking Modern Work - How to Shift From Control to Curiosity — Stage 1, 14:45

Thursday 22 October

• Josh Bersin (Founder & CEO, The Josh Bersin Company) — HR 2030: How The HR Tech Landscape Is Up For Grabs — Stage 1, 09:00
• Stephen Childs (Chief Human Resources Officer, Panasonic Automotive) — Why CEOs Are Betting on CHROs to Deliver Transformation: Scaling transformation capability — Stage 1, 14:15

This list may not be complete as more keynotes could be added before the event. See the full Agenda & Schedule for the latest.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 2517ms, total 10817ms)

Visitor: That's great! Can you tell me more about Josh Bersin's session on HR 2030?

Agent: Josh Bersin's keynote — HR 2030: How The HR Tech Landscape Is Up For Grabs — takes place on Thursday 22 October at 09:00 on Stage 1.Josh Bersin's public keynote — HR 2030: How The HR Tech Landscape Is Up For Grabs — runs from 09:00 to 09:50 on Thursday 22 October on Stage 1 | Humans x AI. It sits within the Data, Trust, People & Infrastructure decision pillar and covers HR technology, digital adoption, and AI and automation — essentially Bersin's read on where the HR tech market is heading and what that means for practitioners navigating the landscape through to 2030.

Given that HR 2030 is already saved as one of your interests, this session looks like a strong fit for your time at the event.

This list may not be complete as the agenda is still being updated — check the Agenda & Schedule for the latest.

Would you like me to create a personalised agenda for you?

Turn 3 (first token 2101ms, total 2105ms)

Visitor: That sounds really interesting – I'll definitely make time for that one on Thursday morning.

Agent: Your UNLEASH in Paris agenda

• Thursday 22 October 2026, 09:00–09:50 — HR 2030: How The HR Tech Landscape Is Up For Grabs — Stage 1 | Humans x AI — Josh Bersin (Founder & CEO, The Josh Bersin Company)

Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.

The agenda may still be updated. See the full Agenda.

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