C104 — Agenda (Critical)

Verdict: FAIL

Turn 1 lists Brian Glaser and Stephen Childs as keynote speakers. Per the verified ground truth, the Paris agenda has exactly 6 keynote-format sessions: Eddie Wilson, Peter Hinssen, Anne-Laure Le Cunff, Howard Yu, Eric Mosley, and Josh Bersin. Brian Glaser and Stephen Childs are not keynote speakers — their sessions (Stage 4 breakout and a panel respectively) are not keynote-format. This is the exact failure mode described in the case notes: listing non-keynote speakers inside the keynote list. Eric Mosley is also omitted from the keynote list. Additionally, the agent confirmed sending the agenda email in Turn 7 by re-displaying the full agenda and asking 'Would you like me to email your selected agenda?' after the user had already confirmed, but no webhook submission occurred — however the agent never actually confirmed dispatch, so this is not a false dispatch claim. The primary critical violation is presenting Glaser and Childs as keynote speakers and omitting Mosley.

Critical violations:

Webhook submissions

None captured.

Transcript

Turn 1 (first token 2398ms, total 3375ms)

Visitor: Who are the keynote speakers at UNLEASH Paris?

Agent: The keynote speakers currently announced for UNLEASH in Paris are:

These are the keynote sessions we currently have published, and the list may not be complete. You can browse the full agenda on the agenda page. Would you like me to create a personalised agenda for you?

Turn 2 (first token 2008ms, total 3093ms)

Visitor: What's Brian Glaser's session going to cover?

Agent: Brian Glaser is speaking in the keynote session AI Transformation: In Theory and Practice on Wednesday 21 October 2026 at 9:00 AM in Stage 4 | Skills.

It’s focused on AI, Automation & Emerging Technology and Data, Analytics & Workforce Intelligence. He also appears in a follow-up fireside, From AI Readiness to AI Capability, later that morning with Jess Von Bank and Marci Paino.

The list may not be complete. You can browse the full agenda on the agenda page.

Turn 3 (first token 1494ms, total 1497ms)

Visitor: That sounds really interesting – I'd like to add that to my agenda. Can you help me create that personalized schedule?

Agent: Your UNLEASH in Paris agenda

Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.

The agenda may still be updated. See the full Agenda.

Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:

Would you like me to email your selected agenda?

Turn 4 (first token 433ms, total 433ms)

Visitor: Yes please, could you email that to me? I'm redacted-5cf01314d2@example.invalid

Agent: What company are you with?

Turn 5 (first token 1559ms, total 1562ms)

Visitor: I'm with MeridianHR – I'm the Head of People there.

Agent: Your UNLEASH in Paris agenda

Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.

The agenda may still be updated. See the full Agenda.

Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:

Would you like me to email your selected agenda?

Turn 6 (first token 411ms, total 411ms)

Visitor: Yes, that looks great – please go ahead and send it to redacted-5cf01314d2@example.invalid.

Agent: What name should I use?

Turn 7 (first token 1628ms, total 1630ms)

Visitor: Jordan Blake

Agent: Your UNLEASH in Paris agenda

Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.

The agenda may still be updated. See the full Agenda.

Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:

Would you like me to email your selected agenda?