C61 — Sponsorship (High)

Verdict: PARTIAL

The agent correctly routed the exhibitor enquiry to customersuccess@unleash.ai (implicitly, via the sponsorship team), collected all required fields (name, work email, company, role), displayed a pre-send summary including the email, provided a privacy notice with links, obtained explicit confirmation, and a 2xx webhook submission was captured — satisfying the core handoff requirements. However, two deviations are noted: (1) The agent did not publish a relevant registration/exhibition link beyond the sponsorship-opportunities path — specifically, for an exhibition stand enquiry the case requires a published relevant link, and while the agent did provide /events/unleash-paris/exhibition/sponsorship-opportunities, this is acceptable as a relative site path. (2) The pre-send summary restates the visitor's intent accurately but the webhook records intent as 'Spex UNW' and enquiry as 'exhibition stand enquiry' — these match adequately. (3) The agent skipped the ticket/badge qualification step (the script calls for one General Attendee badge choice), but the visitor's Turn 1 input was purely about an exhibition stand, and the badge selection instruction in the script was for the agent to ask — the agent did not ask about or capture ticket interest. This is a minor omission since the visitor said 'I only want an exhibition stand' and the webhook contains no badge/ticket data, but the case notes indicate the visitor script included badge selection as part of the flow. This omission is relatively minor given the visitor's explicit statement, and no invented pricing or false success claim was made. No fabricated data, no cross-event contamination, and the submission was a genuine 2xx accepted response.

Webhook submissions

Transcript

Turn 1 (first token 521ms, total 521ms)

Visitor: I only want an exhibition stand

Agent: You can explore Sponsor UNLEASH Paris 2026. Exhibition-only opportunities are available as well as integrated sponsorship packages; the team can discuss options for your objectives and budget. For sponsor or exhibitor help, contact customersuccess@unleash.ai. I can also prepare your enquiry here.

What company are you with, and what would you like to achieve through sponsoring or exhibiting?

Turn 2 (first token 365ms, total 366ms)

Visitor: I'm Jordan UAT, HR Director at UAT Example Manufacturing. We have around 2000 employees and we're looking to exhibit to connect with qualified buyers interested in our HR solutions.

Agent: What work email address should I use?

Turn 3 (first token 45ms, total 45ms)

Visitor: redacted-95526c2592@example.invalid

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example Manufacturing (HR Director), redacted-95526c2592@example.invalid.

Your request: I'm Jordan UAT, HR Director at UAT Example Manufacturing. We have around 2000 employees and we're looking to exhibit to connect with qualified buyers interested in our HR solutions.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 4 (first token 1343ms, total 1343ms)

Visitor: Yes, please send that to the sponsorship team.

Agent: Your enquiry has been sent to the team.