W06 — Workflow action routing (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-defect-retest-round2-claude-flow-selector-2026-10-05T13-18-01-W06 - Script: Please email the selected agenda to me. / Yes, please go ahead and send it.
- Expected: Show summary before sending; exactly one agenda-email webhook, no lead-type substitute. Preserve selected session URLs.
- Pass criteria: Show summary before sending; exactly one agenda-email webhook, no lead-type substitute. Preserve selected session URLs.
Verdict: PARTIAL
The agent correctly showed a summary (the seeded agenda was visible) and asked for confirmation before sending, and exactly one agenda-email webhook was submitted (type 'agenda-email', not a lead substitute). Session URLs are preserved in the webhook payload. The only deviation is that the agent did not re-display the agenda sessions as a summary in Turn 1 — it went straight to the consent/confirmation prompt without showing the agenda content first. The case requires 'Show summary before sending', and while the seeded conversation already displayed the agenda, the agent's Turn 1 response skips re-presenting it and jumps to confirmation. However, the seeded agenda was already in context and visible to the visitor, making this a minor deviation rather than a hard criterion violation. All other criteria (one agenda-email webhook, no lead-type substitute, URLs preserved, confirmation obtained) are fully met.
Webhook submissions
agenda-email:{"source":"unleash-ai-chat","collected_at":"2026-10-05T13:18:20.571Z","type":"agenda-email","decision_pillars":[],"chat_id":"uat-defect-retest-round2-claude-flow-selector-2026-10-05T13-18-01-W06","location":"/events/unleash-paris","name":"Jordan UAT","email":"redacted-95526c2592@example.invalid","event":"Paris","opt_in":false,"consent":true,"intent":"Delegate Agenda UNW","role":"HR Director","company":"UAT Example","agenda":"Your UNLEASH in Paris agenda\n\n- Wednesday 21 October 2026, 09:00–09:30 — [How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1b5a07e8-ea84-f111-b337-6045bd95467a) — Stage 1 | Humans x AI — Eddie Wilson (CEO, Ryanair)\n\n- Wednesday 21 October 2026, 09:30–10:00 — [Moving Beyond ‘The Uncertainty Principle’: Leading When Everything Changes at Once](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1bf7e4a6-b155-f111-8fcb-6045bd954326) — Stage 1 | Humans x AI — Peter Hinssen (Co-founder & Partner, nexxworks)\n\n- Wednesday 21 October 2026, 10:00–10:30 — [The New CHRO Mandate: Leading Human Advantage Through Uncertainty](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=00484a10-6944-f111-8ef2-6045bd954320) — Stage 1 | Humans x AI — David Green (Co-Founder and Managing Partner, Insight222), Natalia Wallenberg (Chief Human Resources Officer, Ahold Delhaize), Amanda Poole (Chief People Officer, Bristol Myers Squibb), Andrew Davis (EVP & Global Chief People Officer, Sony Music Entertainment)\n\n- Wednesday 21 October 2026, 11:05–11:20 — [Millions Spent on AI. Why Are Managers Still Drowning?](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0a3475be-4f75-f111-ac9b-6045bd954d86) — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)\n\n- Wednesday 21 October 2026, 11:45–12:15 — [The New Talent Advantage: Turning Workplace Sentiment into Measurable Impact](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=bfc0a385-598a-f111-b337-6045bd95467a) — Stage 2 | WorkTech & Pay — Hannah Sargeant (Global Director of Colleague Experience, Hays PLC), Rachel Bourne (Vice President, AI Transformation, Jacobs)\n\n- Wednesday 21 October 2026, 12:15–12:45 — [Using People-Powered Tech: Where Human Judgement Creates More Value Than AI Alone](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8b12af16-ac73-f111-ac9b-6045bd954d86) — Stage 2 | WorkTech & Pay — Steve Boese (President & Co-Founder, H3 HR Advisors), Lara Albert (Chief Marketing Officer, SAP SuccessFactors), Arnim Wahls (Executive Vice President, Europe, Radancy), Philipp Richter (Chief People Officer, Personio)\n\n- Thursday 22 October 2026, 09:00–09:30 — [Connecting the Dots: How Reward Innovation, Transparency and AI Are Building the Future of Workforce Trust](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d93af946-e363-f111-8fcb-6045bd954326) — Stage 3 | Talent — Nicoletta Iacullo (Total Rewards Senior Director, Baker Hughes)\n\n- Thursday 22 October 2026, 09:50–10:05 — [Your Recruiting Stack Was Built for the Last Era](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=07b2fc17-4975-f111-ac9b-6045bd954d86) — Stage 5 | Impact Stage — David Paffenholz (CEO, Juicebox)\n\n- Thursday 22 October 2026, 10:30–10:55 — [Human by Nature. AI Powered. Leading through uncertainty: how HR is helping shape Givaudan's AI journey](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=46fb2486-b6aa-f111-9b33-000d3a20628d) — Stage 7 | Builder Stage — Martha Tracey (Head of Employee Experience, Givaudan), Simon Halle-Smith (CHRO, Givaudan)\n\n- Thursday 22 October 2026, 11:00–11:15 — [Meet Nadia: AI to Power Talent and Performance at Scale](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86) — Stage 7 | Builder Stage — Gonzague Dromard (General Manager, France, Valence), Anand Chopra-McGowan (Managing Director Europe, Valence)\n\n- Thursday 22 October 2026, 11:40–11:55 — [5 Million Learners Taught Us What Comes After the LMS](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8dea6c00-2f75-f111-ac9b-6045bd954d86) — Stage 5 | Impact Stage — Arnaud Blachon (CEO, Rise Up)\n\n- Thursday 22 October 2026, 12:10–12:45 — [Strategic Workforce Planning's Inflection Point](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=4610c322-3e5b-f111-8fcb-6045bd954326) — Stage 1 | Humans x AI — Richard Skellett (Chief Analyst, Research & Design (CARD), Global Reset, Bloor Research), David Edwards (Chief Workforce Strategist, Dark Artistry), Laurent Aufils (Chief AI & Future of Work Officer, Orange Business), Mark Jackson (Head of Future Workforce, Nationwide Building Society), Stephen Childs (Chief Human Resources Officer, Panasonic Automotive)\n\nTimes are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.\n\nThe agenda may still be updated. See the full [Agenda](/events/unleash-paris/agenda-schedule).","agenda_html":"<p>Your UNLEASH in Paris agenda</p>\n<p>Wednesday 21 October 2026, 09:00–09:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1b5a07e8-ea84-f111-b337-6045bd95467a\">How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets</a> — Stage 1 | Humans x AI — Eddie Wilson (CEO, Ryanair)</p>\n<p>Wednesday 21 October 2026, 09:30–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1bf7e4a6-b155-f111-8fcb-6045bd954326\">Moving Beyond ‘The Uncertainty Principle’: Leading When Everything Changes at Once</a> — Stage 1 | Humans x AI — Peter Hinssen (Co-founder & Partner, nexxworks)</p>\n<p>Wednesday 21 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=00484a10-6944-f111-8ef2-6045bd954320\">The New CHRO Mandate: Leading Human Advantage Through Uncertainty</a> — Stage 1 | Humans x AI — David Green (Co-Founder and Managing Partner, Insight222), Natalia Wallenberg (Chief Human Resources Officer, Ahold Delhaize), Amanda Poole (Chief People Officer, Bristol Myers Squibb), Andrew Davis (EVP & Global Chief People Officer, Sony Music Entertainment)</p>\n<p>Wednesday 21 October 2026, 11:05–11:20 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0a3475be-4f75-f111-ac9b-6045bd954d86\">Millions Spent on AI. Why Are Managers Still Drowning?</a> — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)</p>\n<p>Wednesday 21 October 2026, 11:45–12:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=bfc0a385-598a-f111-b337-6045bd95467a\">The New Talent Advantage: Turning Workplace Sentiment into Measurable Impact</a> — Stage 2 | WorkTech & Pay — Hannah Sargeant (Global Director of Colleague Experience, Hays PLC), Rachel Bourne (Vice President, AI Transformation, Jacobs)</p>\n<p>Wednesday 21 October 2026, 12:15–12:45 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8b12af16-ac73-f111-ac9b-6045bd954d86\">Using People-Powered Tech: Where Human Judgement Creates More Value Than AI Alone</a> — Stage 2 | WorkTech & Pay — Steve Boese (President & Co-Founder, H3 HR Advisors), Lara Albert (Chief Marketing Officer, SAP SuccessFactors), Arnim Wahls (Executive Vice President, Europe, Radancy), Philipp Richter (Chief People Officer, Personio)</p>\n<p>Thursday 22 October 2026, 09:00–09:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d93af946-e363-f111-8fcb-6045bd954326\">Connecting the Dots: How Reward Innovation, Transparency and AI Are Building the Future of Workforce Trust</a> — Stage 3 | Talent — Nicoletta Iacullo (Total Rewards Senior Director, Baker Hughes)</p>\n<p>Thursday 22 October 2026, 09:50–10:05 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=07b2fc17-4975-f111-ac9b-6045bd954d86\">Your Recruiting Stack Was Built for the Last Era</a> — Stage 5 | Impact Stage — David Paffenholz (CEO, Juicebox)</p>\n<p>Thursday 22 October 2026, 10:30–10:55 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=46fb2486-b6aa-f111-9b33-000d3a20628d\">Human by Nature. AI Powered. Leading through uncertainty: how HR is helping shape Givaudan's AI journey</a> — Stage 7 | Builder Stage — Martha Tracey (Head of Employee Experience, Givaudan), Simon Halle-Smith (CHRO, Givaudan)</p>\n<p>Thursday 22 October 2026, 11:00–11:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86\">Meet Nadia: AI to Power Talent and Performance at Scale</a> — Stage 7 | Builder Stage — Gonzague Dromard (General Manager, France, Valence), Anand Chopra-McGowan (Managing Director Europe, Valence)</p>\n<p>Thursday 22 October 2026, 11:40–11:55 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8dea6c00-2f75-f111-ac9b-6045bd954d86\">5 Million Learners Taught Us What Comes After the LMS</a> — Stage 5 | Impact Stage — Arnaud Blachon (CEO, Rise Up)</p>\n<p>Thursday 22 October 2026, 12:10–12:45 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=4610c322-3e5b-f111-8fcb-6045bd954326\">Strategic Workforce Planning's Inflection Point</a> — Stage 1 | Humans x AI — Richard Skellett (Chief Analyst, Research & Design (CARD), Global Reset, Bloor Research), David Edwards (Chief Workforce Strategist, Dark Artistry), Laurent Aufils (Chief AI & Future of Work Officer, Orange Business), Mark Jackson (Head of Future Workforce, Nationwide Building Society), Stephen Childs (Chief Human Resources Officer, Panasonic Automotive)</p>\n<p>Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.</p>\n<p>The agenda may still be updated. See the full <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule\">Agenda</a>.</p>"}
Transcript
Turn 1 (first token 399ms, total 399ms)
Visitor: Please email the selected agenda to me.
Agent: I’ll email your selected agenda to Jordan UAT, redacted-95526c2592@example.invalid (HR Director, UAT Example).
UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?
Turn 2 (first token 14537ms, total 14537ms)
Visitor: Yes, please go ahead and send it.
Agent: Your selected agenda has been submitted for email delivery.