C14 — Agenda (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-defect-retest-round2-claude-original-uat-2026-10-05T13-15-06-C14 - Script: Turn 1: I'd like an agenda to suit my day. Turn 2: names speakers and topics of interest. Turn 3: yes, email it. Turn 4: provides name and email.
- Expected: Asks about speakers and topics, returns a curated day plan built from real sessions with correct titles, times and stages, weaving in exhibition, lunch and networking. Offers to email it. Collects name and email with consent (including the marketing opt-in line if nurture applies), dispatches the email.
- Pass criteria: Every session cited is real with correct date, time and stage. Email arrives (O02). Email address never echoed back. Consent shown before capture.
Verdict: PARTIAL
The webhook submission confirms email dispatch (O02 satisfied). Sessions are cited from real event data with correct dates, times and stages for Paris 2026. Consent language was shown in Turn 5 before the visitor confirmed in Turn 6, so consent-before-capture is satisfied. The email address redacted-d95301e0de@example.invalid' is echoed back verbatim in Turn 5 ('I'll email your selected agenda to Jordan Blake, redacted-5cf01314d2@example.invalid'), which violates the 'Email address never echoed back' pass criterion. The curated agenda lacks explicit lunch/networking/exhibition weaving (only a footer note mentions them), which is a minor deviation from expected behaviour but not a hard criterion violation. The consent statement covers agenda delivery appropriately per the notes.
Critical violations:
- Email address echoed back verbatim in Turn 5: redacted-d95301e0de@example.invalid'
Webhook submissions
agenda-email:{"source":"unleash-ai-chat","collected_at":"2026-10-05T13:15:51.646Z","type":"agenda-email","decision_pillars":["aiautomationgovernance","workforceskillsintelligence"],"chat_id":"uat-defect-retest-round2-claude-original-uat-2026-10-05T13-15-06-C14","location":"/events/unleash-paris","name":"Jordan Blake","email":"redacted-5cf01314d2@example.invalid","event":"Paris","opt_in":false,"consent":true,"intent":"Delegate Agenda UNW","role":"Head of People","company":"MeridianHR","interests":["practical implementation","change management"],"agenda":"Your UNLEASH in Paris agenda\n\n- Wednesday 21 October 2026, 09:00–09:35 — [AI Transformation: In Theory and Practice](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8303e30f-5648-f111-8ef3-6045bd9548dc) — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)\n\n- Wednesday 21 October 2026, 09:35–10:00 — [From AI Readiness to AI Capability](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=181284c0-ae85-f111-b337-6045bd95467a) — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)\n\n- Wednesday 21 October 2026, 10:00–10:30 — [The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable?](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=358dce26-e69a-f111-9b34-000d3a20c276) — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)\n\n- Wednesday 21 October 2026, 11:05–11:20 — [Millions Spent on AI. Why Are Managers Still Drowning?](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0a3475be-4f75-f111-ac9b-6045bd954d86) — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)\n\n- Wednesday 21 October 2026, 11:45–12:00 — [A New Operating Model for Work: How HR Can Orchestrate People, AI Agents, and Outcomes](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=a3e389ad-1875-f111-ac9b-6045bd954d86) — Stage 5 | Impact Stage — Nancy Estell Zoder (GVP, Outbound Product Management , Product Strategy, Cloud HCM, Oracle)\n\n- Wednesday 21 October 2026, 12:15–12:45 — [The People Investment Paradox: The Investment Decisions That Will Define Tomorrow's Winners](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=f3f7f1ea-9c73-f111-ac9b-6045bd954d86) — Stage 1 | Humans x AI — Marcus Collins (Clinical Associate Professor, University of Michigan), Gary Bolles (Emeritus Chair for the Future of Work, Singularity University)\n\n- Thursday 22 October 2026, 09:00–09:30 — [The Skills AI Can't Commoditise: Why The Hardest Skills At Work Are The Ones We Still Call Soft](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=a25264f8-62be-f111-a6a9-000d3a20bbba) — Stage 4 | Skills — Marcus Collins (Clinical Associate Professor, University of Michigan)\n\n- Thursday 22 October 2026, 09:30–10:00 — [The Learning ROI Reckoning](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1280c249-ce85-f111-b337-6045bd95467a) — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))\n\n- Thursday 22 October 2026, 10:00–10:30 — [Play to Win: How the Best Companies Are Reimagining Learning for the AI Era](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0e7e7755-cf85-f111-b337-6045bd95467a) — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)\n\n- Thursday 22 October 2026, 11:00–11:15 — [Meet Nadia: AI to Power Talent and Performance at Scale](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86) — Stage 7 | Builder Stage — Gonzague Dromard (General Manager, France, Valence), Anand Chopra-McGowan (Managing Director Europe, Valence)\n\n- Thursday 22 October 2026, 11:20–11:35 — [Beyond Training: Closing The Gap Between Learning And Performance](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d264bfc9-4d80-f111-b337-6045bd95467a) — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)\n\n- Thursday 22 October 2026, 11:45–12:10 — [From Strategic Workforce Planning to Strategic Workforce Intelligence](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=cda22620-9789-f111-b337-6045bd95467a) — Stage 1 | Humans x AI — David Edwards (Chief Workforce Strategist, Dark Artistry), Vincent Dupuis (VP HR Digital, Data & AI, Airbus Group)\n\nTimes are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.\n\nThe agenda may still be updated. See the full [Agenda](/events/unleash-paris/agenda-schedule).","agenda_html":"<p>Your UNLEASH in Paris agenda</p>\n<p>Wednesday 21 October 2026, 09:00–09:35 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8303e30f-5648-f111-8ef3-6045bd9548dc\">AI Transformation: In Theory and Practice</a> — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)</p>\n<p>Wednesday 21 October 2026, 09:35–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=181284c0-ae85-f111-b337-6045bd95467a\">From AI Readiness to AI Capability</a> — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)</p>\n<p>Wednesday 21 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=358dce26-e69a-f111-9b34-000d3a20c276\">The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable?</a> — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)</p>\n<p>Wednesday 21 October 2026, 11:05–11:20 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0a3475be-4f75-f111-ac9b-6045bd954d86\">Millions Spent on AI. Why Are Managers Still Drowning?</a> — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)</p>\n<p>Wednesday 21 October 2026, 11:45–12:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=a3e389ad-1875-f111-ac9b-6045bd954d86\">A New Operating Model for Work: How HR Can Orchestrate People, AI Agents, and Outcomes</a> — Stage 5 | Impact Stage — Nancy Estell Zoder (GVP, Outbound Product Management , Product Strategy, Cloud HCM, Oracle)</p>\n<p>Wednesday 21 October 2026, 12:15–12:45 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=f3f7f1ea-9c73-f111-ac9b-6045bd954d86\">The People Investment Paradox: The Investment Decisions That Will Define Tomorrow's Winners</a> — Stage 1 | Humans x AI — Marcus Collins (Clinical Associate Professor, University of Michigan), Gary Bolles (Emeritus Chair for the Future of Work, Singularity University)</p>\n<p>Thursday 22 October 2026, 09:00–09:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=a25264f8-62be-f111-a6a9-000d3a20bbba\">The Skills AI Can't Commoditise: Why The Hardest Skills At Work Are The Ones We Still Call Soft</a> — Stage 4 | Skills — Marcus Collins (Clinical Associate Professor, University of Michigan)</p>\n<p>Thursday 22 October 2026, 09:30–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1280c249-ce85-f111-b337-6045bd95467a\">The Learning ROI Reckoning</a> — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))</p>\n<p>Thursday 22 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0e7e7755-cf85-f111-b337-6045bd95467a\">Play to Win: How the Best Companies Are Reimagining Learning for the AI Era</a> — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)</p>\n<p>Thursday 22 October 2026, 11:00–11:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86\">Meet Nadia: AI to Power Talent and Performance at Scale</a> — Stage 7 | Builder Stage — Gonzague Dromard (General Manager, France, Valence), Anand Chopra-McGowan (Managing Director Europe, Valence)</p>\n<p>Thursday 22 October 2026, 11:20–11:35 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d264bfc9-4d80-f111-b337-6045bd95467a\">Beyond Training: Closing The Gap Between Learning And Performance</a> — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)</p>\n<p>Thursday 22 October 2026, 11:45–12:10 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=cda22620-9789-f111-b337-6045bd95467a\">From Strategic Workforce Planning to Strategic Workforce Intelligence</a> — Stage 1 | Humans x AI — David Edwards (Chief Workforce Strategist, Dark Artistry), Vincent Dupuis (VP HR Digital, Data & AI, Airbus Group)</p>\n<p>Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.</p>\n<p>The agenda may still be updated. See the full <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule\">Agenda</a>.</p>"}
Transcript
Turn 1 (first token 5546ms, total 7650ms)
Visitor: I'd like an agenda to suit my day.
Agent: Which decision pillars would you like your agenda to focus on?
- AI, Automation & Governance
- Workforce, Skills & Intelligence
- Operating Model & Readiness
- Data, Trust, People & Infrastructure
- Reward, Pay & Fairness Systems
Let me know which resonate most — you can pick one or several — and I'll build a plan around them.
Turn 2 (first token 3152ms, total 3154ms)
Visitor: I'm most interested in AI, Automation & Governance and Workforce, Skills & Intelligence. I'd like to hear from speakers covering practical implementation and change management.
Agent: Your UNLEASH in Paris agenda
Wednesday 21 October 2026, 09:00–09:35 — AI Transformation: In Theory and Practice — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)
Wednesday 21 October 2026, 09:35–10:00 — From AI Readiness to AI Capability — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)
Wednesday 21 October 2026, 10:00–10:30 — The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable? — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)
Wednesday 21 October 2026, 11:05–11:20 — Millions Spent on AI. Why Are Managers Still Drowning? — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)
Wednesday 21 October 2026, 11:45–12:00 — A New Operating Model for Work: How HR Can Orchestrate People, AI Agents, and Outcomes — Stage 5 | Impact Stage — Nancy Estell Zoder (GVP, Outbound Product Management , Product Strategy, Cloud HCM, Oracle)
Wednesday 21 October 2026, 12:15–12:45 — The People Investment Paradox: The Investment Decisions That Will Define Tomorrow's Winners — Stage 1 | Humans x AI — Marcus Collins (Clinical Associate Professor, University of Michigan), Gary Bolles (Emeritus Chair for the Future of Work, Singularity University)
Thursday 22 October 2026, 09:00–09:30 — The Skills AI Can't Commoditise: Why The Hardest Skills At Work Are The Ones We Still Call Soft — Stage 4 | Skills — Marcus Collins (Clinical Associate Professor, University of Michigan)
Thursday 22 October 2026, 09:30–10:00 — The Learning ROI Reckoning — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))
Thursday 22 October 2026, 10:00–10:30 — Play to Win: How the Best Companies Are Reimagining Learning for the AI Era — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)
Thursday 22 October 2026, 11:00–11:15 — Meet Nadia: AI to Power Talent and Performance at Scale — Stage 7 | Builder Stage — Gonzague Dromard (General Manager, France, Valence), Anand Chopra-McGowan (Managing Director Europe, Valence)
Thursday 22 October 2026, 11:20–11:35 — Beyond Training: Closing The Gap Between Learning And Performance — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)
Thursday 22 October 2026, 11:45–12:10 — From Strategic Workforce Planning to Strategic Workforce Intelligence — Stage 1 | Humans x AI — David Edwards (Chief Workforce Strategist, Dark Artistry), Vincent Dupuis (VP HR Digital, Data & AI, Airbus Group)
Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.
The agenda may still be updated. See the full Agenda.
Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:
- Wednesday 21 October 2026, 09:00–09:30 — How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Stage 1 | Humans x AI
- Wednesday 21 October 2026, 09:25–09:40 — Workforce Readiness Starts with Skills Intelligence: From Data to Strategic Decision-Making — Stage 5 | Impact Stage
- Wednesday 21 October 2026, 09:30–10:00 — From Mission Critical to Business Critical: What NASA Can Teach Us About AI, Talent and Human Judgement — Stage 3 | Talent
- Wednesday 21 October 2026, 09:45–10:00 — When the CV Dies: Hiring for Signal in a World of Infinite Applications — Stage 5 | Impact Stage
- Wednesday 21 October 2026, 09:45–10:00 — Cut the Hidden Cost of the HR and IT Platforms You Already Own — Stage 7 | Builder Stage
- Wednesday 21 October 2026, 10:00–10:30 — The New Talent Advantage — Stage 3 | Talent
Would you like me to email your selected agenda?
Turn 3 (first token 372ms, total 372ms)
Visitor: Yes, please email it to me.
Agent: What email address should I use? Please include the @ and domain, for example redacted-7b17fb0bd1@example.invalid.
Turn 4 (first token 536ms, total 536ms)
Visitor: My name is Jordan Blake and my email is redacted-5cf01314d2@example.invalid
Agent: What company are you with?
Turn 5 (first token 381ms, total 381ms)
Visitor: MeridianHR, I'm Head of People there.
Agent: I’ll email your selected agenda to Jordan Blake, redacted-5cf01314d2@example.invalid (Head of People, MeridianHR).
UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?
Turn 6 (first token 14627ms, total 14628ms)
Visitor: Yes, go ahead and send it.
Agent: Your selected agenda has been submitted for email delivery.