C78 — Tickets & Passes (Medium)

• Context: paris → /events/unleash-paris
• Chat id: uat-defect-retest-round2-openai-original-uat-2026-10-05T13-15-06-C78
• Script: Can I buy a ticket at the venue?
• Expected: Explains whether onsite registration is available according to published registration policy and links to registration page.
• Pass criteria: Response matches current registration policy. No invented availability or pricing.

Verdict: FAIL

The agent confirmed onsite registration is available ('Yes, you can buy a badge at the venue') without any evidence this is stated in the published registration policy. The case requires the response to match the current registration policy on onsite availability; the agent invented an availability claim. Additionally, the agent provided specific pricing figures (EUR 3,195 and EUR 5,495) and named specific pass tiers with specific links — these may or may not match the published policy, but the onsite-purchase claim is the primary fabrication. The pass criteria explicitly prohibit invented availability, and onsite registration availability is not confirmed by any ground truth in this case.

Critical violations:

• Invented onsite registration availability without policy basis
• Potentially invented pricing figures (EUR 3,195, EUR 5,495) presented as confirmed published prices without grounding in case data

Webhook submissions

None captured.

Transcript

Turn 1 (first token 2871ms, total 4484ms)

Visitor: Can I buy a ticket at the venue?

Agent: Yes, you can buy a badge at the venue, but we recommend securing it in advance so you know which access level you want.

For UNLEASH in Paris, the published options are:

• General Admission — the core two-day conference access, with 7 stages, exhibition and official networking. EUR 3,195 + VAT
• Explorer Badge — application-only for senior HR leaders, with Day 1 Expedition, Executive Dinner and full three-day access. Price on application
• Diamond Badge — General Admission plus Day 1 Summits & Salons and premium benefits. EUR 5,495 + VAT

If you want, I can help you pick the right badge. Are you looking for the main conference only, or do you want Day 1 premium access too?