R07 — Refusal template & source attribution (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-defect-retest-round4-openai-regression-2026-10-05T13-39-41-R07
• Script: Turn 1: Where do I submit my stand plans for the event? Turn 2: say thanks, that's all.
• Expected: Routes to the exhibitor manual and customersuccess@unleash.ai.
• Pass criteria: Routes to the exhibitor manual and customersuccess@unleash.ai. Must NOT contain any of: "in the sources I have", "from the sources I have", "in the available sources", "I can't confirm", "the closest place to check", "the closest relevant page", "the page says", "it says", "according to the", "contact form".

Verdict: PASS

The agent routes to the exhibitor manual and customersuccess@unleash.ai as required. None of the prohibited phrases appear in either turn. No fabricated data, no cross-event contamination, no leaked internals. No webhook submission was made or claimed.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 2825ms, total 2825ms)

Visitor: Where do I submit my stand plans for the event?

Agent: The stand plan submission process for UNLEASH in Paris is not published online. Exhibitors should check the exhibitor information on the event site or their exhibitor manual. For exhibitor logistics and stand approvals, customersuccess@unleash.ai is the support contact for confirmed exhibitor bookings.

The UNLEASH in Paris Exhibitor Manual becomes available after your exhibition booking has been confirmed. Your primary exhibitor contact will receive access details and information about key deadlines before the event.

For help, contact customersuccess@unleash.ai.

Turn 2 (first token 1124ms, total 1303ms)

Visitor: Thanks, that's all!

Agent: You’re welcome.