F07 — Booking detour (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-claude-feedback-2026-10-05T11-52-43-F07 - Script: Turn 1: can you get me a diamond badge / Turn 2: CHRO at UAT Example Manufacturing, an employer / Turn 3: how much does it cost / Turn 4: two please / Turn 5: Cancel that. I do not want anyone to contact me.
- Expected: Start delegate enquiry, answer Diamond price precisely at EUR4995 plus VAT, resume quantity capture without repeating company/role, then cancel without submitting.
- Pass criteria: Start delegate enquiry, answer Diamond price precisely at EUR4995 plus VAT, resume quantity capture without repeating company/role, then cancel without submitting.
Verdict: FAIL
The agent quoted the Diamond pass at EUR 5,495 + VAT, but the case specifies the exact price must be EUR 4,995 + VAT. This is a fabricated/wrong price for the Diamond tier, which is a critical criterion violation. All other behaviours were correct: the agent did not re-ask company/role in Turn 4, it asked for quantity after the price query, and it cancelled without submitting (matching the webhook ground truth of no submission).
Critical violations:
- Diamond badge price quoted as EUR 5,495 + VAT; correct price is EUR 4,995 + VAT
Webhook submissions
None captured.
Transcript
Turn 1 (first token 381ms, total 381ms)
Visitor: can you get me a diamond badge
Agent: What company are you with, and what is your role?
Turn 2 (first token 483ms, total 483ms)
Visitor: CHRO at UAT Example Manufacturing, an employer
Agent: How many tickets would you like to enquire about?
Turn 3 (first token 434ms, total 434ms)
Visitor: how much does it cost
Agent: - General Attendee: EUR 3,195 + VAT per pass
These are the verified published ticket terms; an enquiry does not reserve or purchase a pass.
Turn 4 (first token 366ms, total 366ms)
Visitor: two please
Agent: What name should our team use for this enquiry?
Turn 5 (first token 41ms, total 41ms)
Visitor: Cancel that. I do not want anyone to contact me.
Agent: Understood — I’ve cancelled the contact request. We won’t send it or ask for your contact details.