FLOW-SIDE — Session workflow routing (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-flow-selector-2026-10-05T11-59-54-FLOW-SIDE
• Script: I want to buy two General Attendee passes for Paris. / Where is the venue? / Continue with the tickets please. / Cancel that, do not contact me.
• Expected: Progress ticket qualification; answer venue side question without losing ticket workflow; resume only missing details; cancellation sends nothing.
• Pass criteria: Venue answer is factual, no unrelated clarification loop, ticket enquiry resumes, cancellation respected, zero webhook submissions.

Verdict: PASS

Venue answer is factual and grounded (Paris Expo Porte de Versailles). Agent answered the side question without breaking ticket workflow and resumed qualification immediately after. Cancellation was respected with no submission made, matching server-side ground truth of zero webhook submissions. No fabrication, no cross-event contamination, no leaked internals.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 351ms, total 351ms)

Visitor: I want to buy two General Attendee passes for Paris.

Agent: What company are you with, and what is your role?

Turn 2 (first token 2782ms, total 3997ms)

Visitor: Where is the venue?

Agent: UNLEASH in Paris takes place at Paris Expo Porte de Versailles, Pavilion 7, 1 Place de la Porte de Versailles, 75015 Paris.

Still happy to help with those two General Attendee passes — what company are you with, and what is your role?

Turn 3 (first token 378ms, total 378ms)

Visitor: Continue with the tickets please.

Agent: What company are you with, and what is your role?

Turn 4 (first token 49ms, total 49ms)

Visitor: Cancel that, do not contact me.

Agent: Understood — I’ve cancelled the contact request. We won’t send it or ask for your contact details.