W12 — Workflow action routing (High)

Verdict: PASS

Turn 1: agent presents a correct summary with contact details and asks for confirmation before sending — no submission made. Turn 2: visitor requests future scheduling; agent correctly declines to schedule or falsely claim dispatch, and makes no submission. Zero webhooks match the server-side ground truth of none.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 561ms, total 561ms)

Visitor: yes please

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 2 (first token 1545ms, total 2797ms)

Visitor: Please send it tomorrow, not now.

Agent: I can only submit your enquiry now through this chat — I'm not able to schedule it for a later time. When you're ready, just come back and say the word and I'll send it straight away. Is there anything else I can help you with in the meantime?