docs/reports/2026-10-05-full-model-comparison/claude/transcripts/handoff-regression/F14.md

Context: paris → /events/unleash-paris
Chat id: uat-comparison-claude-handoff-regression-2026-10-05T11-56-59-F14
Script: Turn 1: Build a one-day agenda for 21 October for an HR director interested in AI and skills. No overlapping sessions. / Turn 2: yes please / Turn 3: My name is Jordan UAT, HR Director at UAT Example Manufacturing. Please email it to redacted-95526c2592@example.invalid. / Turn 4: yes please / Turn 5: That email has a typo. Please resend the same selected agenda to redacted-99fd2d1c72@example.invalid.
Expected: After an explicitly consented agenda handoff, retain consent in the same session. An explicit correction and resend request should retain the selected agenda and update the recipient without an unnecessary new privacy-confirmation loop.
Pass criteria: First handoff is captured after yes please. The explicit recipient correction/resend keeps the same agenda and existing consent, and actually hands off to the corrected address. Do not claim a send without a capture.

Verdict: BLOCKED

The agent correctly built a non-overlapping agenda for 21 October, gathered contact details, displayed the privacy/consent notice, and obtained explicit confirmation before attempting to send. However, the actual submission mechanism failed at Turn 4 (and again at Turn 5), producing an error message rather than a successful dispatch. The webhook confirms no submission was made. The agent did not falsely claim success — it reported an error honestly both times. The shortfall is a broken/unimplemented email-dispatch capability, not agent misbehaviour. Regarding the correction flow in Turn 5: because the first send never succeeded, the question of whether consent was correctly retained and the address updated without a new privacy loop is moot — the agent simply repeated the same error. No fabricated data, no cross-event contamination, no echoed emails in a success claim, and no leaked internals are present.

Missing capabilities:

agenda email dispatch / webhook submission (the send mechanism is not functional)

Webhook submissions

None captured.

Transcript

Turn 1 (first token 9570ms, total 36381ms)

Visitor: Build a one-day agenda for 21 October for an HR director interested in AI and skills. No overlapping sessions.

Agent: Here's a focused, conflict-free day plan for Wednesday 21 October, built around AI and skills — the two tracks that matter most to you as an HR director. All sessions are public and none overlap.

09:00 – 09:35 | Stage 4 | Skills AI Transformation: In Theory and Practice (Keynote) Brian Glaser, VP & Chief Learning Officer, Google — a strong opening keynote on turning AI ambition into real organizational practice.

09:35 – 10:00 | Stage 4 | Skills From AI Readiness to AI Capability Glaser is joined by CLOs from Cisco and Now To Next for a fireside on closing the gap between AI readiness and real workforce capability.

10:00 – 10:30 | Stage 4 | Skills The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable? CHROs from Erasteel and Opella debate which human skills compound in value as AI capabilities expand — directly relevant for an HR director shaping leadership development.

10:30 – 11:15 | Break / floor time Good moment to explore the exhibition and Acceleration Labs.

11:15 – 11:45 | Stage 1 | Humans x AI Future Readiness And The AI Mindset Divide (Keynote) Howard Yu, LEGO® Professor of Management & Innovation, IMD — on what separates organizations that adapt from those that stall.

11:45 – 12:15 | Stage 1 | Humans x AI How Can AI Strengthen Human Capability? David Green in conversation with the CHRO of SAP SE — a practical fireside on using AI to amplify rather than replace human performance.

12:15 – 14:15 | Lunch break

14:15 – 14:45 | Stage 4 | Skills The Adoption Gap: Building the Foundations for an AI-Ready Workforce HelloFresh's Global VP of People on the practical building blocks for AI adoption across a workforce — grounded and operational.

14:45 – 15:15 | Stage 1 | Humans x AI Rethinking Modern Work - How to Shift From Control to Curiosity (Keynote) Anne-Laure Le Cunff, Neuroscientist at King's College London — on the neuroscience of adaptability and what it means for how we lead and develop people.

15:15 – 15:45 | Stage 4 | Skills What Could HR Start Doing Differently with the Workforce Intelligence IT Already Has? CLOs from ServiceNow and Docebo alongside Workhuman's President — a forward-looking panel on extracting more value from existing HR tech investments.

15:45 – 16:15 | Break / networking

16:45 – 17:15 | Stage 4 | Skills From AI to Impact ABB's AI & People leads share how they moved from learning architecture to measurable AI-driven impact — a useful case study to close the day.

17:15 – 17:45 | Stage 4 | Skills Closing The Human Capability Gap Schneider Electric, GSK and Maersk close the day's skills track together — a fitting end that ties workforce strategy to capability-building at scale.

This plan may not capture every session announced for the day — the full schedule is on the Agenda page.

Would you like me to email this agenda to you?

Turn 2 (first token 45ms, total 45ms)

Visitor: yes please

Agent: What company are you with?

Turn 3 (first token 3966ms, total 7468ms)

Visitor: My name is Jordan UAT, HR Director at UAT Example Manufacturing. Please email it to redacted-95526c2592@example.invalid.

Agent: All your details are already on file — here's a summary before I send:

Recipient: Jordan UAT, HR Director, UAT Example Manufacturing — redacted-95526c2592@example.invalid Contents: One-day personalised agenda for UNLEASH in Paris, Wednesday 21 October, focused on AI and skills.

UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?

Turn 4 (first token 12450ms, total 12452ms)