K01 — Uploaded knowledge (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-claude-knowledge-2026-10-05T11-41-27-K01 - Script: Turn 1: Is there a cloakroom? Turn 2: say thanks, that's all.
- Expected: Answers from the uploaded on-site FAQ: yes, the cloakroom is on 7.2 alongside registration, and bag check is on 7.3 before entering the expo floor.
- Pass criteria: States that a cloakroom exists and gives the 7.2 (with registration) and 7.3 (bag check) locations. Never says it has no source / cannot confirm / could not find the information. Does not invent opening hours, prices or staffing.
Verdict: PASS
The agent correctly stated the cloakroom is on 7.2 alongside registration and bag check is on 7.3 before the expo floor, matching the expected FAQ content. It did not claim inability to find the information, did not invent hours/prices/staffing, and made no false webhook submissions.
Webhook submissions
None captured.
Transcript
Turn 1 (first token 5207ms, total 6861ms)
Visitor: Is there a cloakroom?
Agent: Yes — the cloakroom is located on level 7.2, alongside registration. There is also a bag check on 7.3, just before you enter the expo floor.
Would you like me to create a personalised agenda for you?
Turn 2 (first token 1455ms, total 1983ms)
Visitor: Thanks, that's all I need!
Agent: You're welcome — enjoy UNLEASH in Paris! Feel free to come back if you have any questions before or during the event.