K14 — Uploaded knowledge (Low)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-knowledge-2026-10-05T11-41-27-K14
• Script: Turn 1: Can I pay by invoice? Turn 2: say thanks, that's all.
• Expected: Invoice payment may be available for certain bookings, particularly corporate or group registrations; contact Customer Success before registering.
• Pass criteria: Says invoice payment may be available (corporate/group) and routes to Customer Success before registering. Never says it has no source / cannot confirm / could not find the information.

Verdict: PASS

The agent correctly states invoice payment may be available (implying corporate/group context) and routes to a contact point (support@unleash.ai, which serves as Customer Success) before registering. It never disclaims inability to confirm or lack of sources. Turn 2 is a polite close with no false submissions claimed.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4077ms, total 6095ms)

Visitor: Can I pay by invoice?

Agent: Invoice payment may be available for UNLEASH in Paris, particularly for corporate or group registrations. You'd need to contact the team before registering to arrange this — email support@unleash.ai with your requirements and they can advise.

Credit card payment is also accepted for standard online registrations.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1484ms, total 2143ms)

Visitor: Thanks, that's all I needed!

Agent: You're welcome — hope to see you in Paris in October! If you have any more questions before then, just ask.