K19 — Uploaded knowledge (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-knowledge-2026-10-05T11-41-27-K19
• Script: Turn 1: Who can read my chat with you? Turn 2: say thanks, that's all.
• Expected: Points to the UNLEASH Privacy Policy (https://www.unleash.ai/terms-and-conditions/privacy-policy) for processors and access, and its contact route for data questions.
• Pass criteria: Links the privacy policy page and does not name specific processors or make privacy guarantees beyond it. Never says it has no source / cannot confirm / could not find the information.

Verdict: FAIL

The agent failed to link the UNLEASH Privacy Policy page (https://www.unleash.ai/terms-and-conditions/privacy-policy) as required by the pass criteria. Instead it directed the visitor to a support email address. The pass criteria explicitly state the agent must link the privacy policy page and never say it cannot find the information — the agent did neither fabricate nor say it couldn't confirm, but it wholly omitted the required privacy policy URL, which is a clear criterion violation.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 1583ms, total 3210ms)

Visitor: Who can read my chat with you?

Agent: Your chat with us is handled in accordance with our privacy policy. For specific questions about who can access your conversation data, how it's stored, or how it's processed, please contact our team directly at support@unleash.ai — they're the right people to answer data and privacy questions.

Is there anything else I can help you with about UNLEASH in Paris?

Turn 2 (first token 1528ms, total 1624ms)

Visitor: Thanks, that's all.

Agent: You're welcome — have a great day!