{
  "id": "tickets-work-email",
  "status": "pass",
  "turns": [
    {
      "role": "user",
      "text": "I want to buy two General Admission tickets for Paris. I am Taylor UAT, HR Director at E2E Manufacturing, an employer. My email is redacted-38e54956e0@example.invalid."
    },
    {
      "role": "assistant",
      "text": "Please use your work email address."
    },
    {
      "role": "user",
      "text": "My work email is redacted-45b04a37b4@example.invalid."
    },
    {
      "role": "assistant",
      "text": "Your ticket enquiry for UNLEASH in Paris:\n\n- Requested pass: General Admission\n- Quantity: 2\n- Company: E2E Manufacturing\n- Role: HR Director\n- Contact: Taylor UAT, redacted-45b04a37b4@example.invalid\n\nThis is an enquiry for the team, not a confirmed booking.\n\nUNLEASH will use the information you provide to respond to your ticket enquiry in accordance with our [Privacy Policy](/terms-and-conditions/privacy-policy). By sending this request, you confirm that you have read and understood our [Privacy Policy](/terms-and-conditions/privacy-policy) and agree to our [Terms & Conditions](/terms-and-conditions). Shall I send your enquiry to the UNLEASH team?"
    },
    {
      "role": "user",
      "text": "yes pls"
    },
    {
      "role": "assistant",
      "text": "Your enquiry has been sent to the team. This is an enquiry, not a confirmed booking."
    }
  ],
  "profiles": [
    {
      "decisionPillars": [],
      "ticketQuantity": 2,
      "ticketPass": "General Admission",
      "ticketEvent": "paris",
      "name": "Taylor UAT",
      "email": "redacted-38e54956e0@example.invalid",
      "role": "HR Director",
      "company": "E2E Manufacturing",
      "interests": [],
      "stage": "qualified"
    },
    {
      "decisionPillars": [],
      "ticketQuantity": 2,
      "ticketPass": "General Admission",
      "ticketEvent": "paris",
      "name": "Taylor UAT",
      "email": "redacted-45b04a37b4@example.invalid",
      "role": "HR Director",
      "company": "E2E Manufacturing",
      "interests": [],
      "stage": "qualified"
    },
    {
      "decisionPillars": [],
      "ticketQuantity": 2,
      "ticketPass": "General Admission",
      "ticketEvent": "paris",
      "name": "Taylor UAT",
      "email": "redacted-45b04a37b4@example.invalid",
      "role": "HR Director",
      "company": "E2E Manufacturing",
      "interests": [],
      "stage": "qualified"
    }
  ],
  "timings": [
    {
      "message": "I want to buy two General Admission tickets for Paris. I am Taylor UAT, HR Director at E2E Manufacturing, an employer. My email is redacted-38e54956e0@example.invalid.",
      "profileMs": 1838,
      "chatMs": 401
    },
    {
      "message": "My work email is redacted-45b04a37b4@example.invalid.",
      "profileMs": 1599,
      "chatMs": 381
    },
    {
      "message": "yes pls",
      "profileMs": 1724,
      "chatMs": 4584
    }
  ],
  "captures": [
    {
      "body": {
        "chat_id": "uat-pillars-2026-10-05T11-12-04-499Z-tickets-work-email",
        "type": "lead",
        "email": "redacted-45b04a37b4@example.invalid",
        "name": "Taylor UAT",
        "company": "E2E Manufacturing",
        "role": "HR Director",
        "intent": "Delegate UNW",
        "consent": true,
        "initialSource": "utmcsr=google|utmcmd=cpc",
        "sessionSource": "session%20source",
        "lastTouch": "utmcsr=linkedin|utmcmd=paid",
        "decision_pillars": [],
        "opt_in": false,
        "source": "unleash-ai-chat",
        "collected_at": "2026-10-05T11:14:02.414Z",
        "trigger": "chat-tool",
        "location": "/events/unleash-paris",
        "enquiry": "2 x General Admission tickets for UNLEASH in Paris",
        "interests": [],
        "stage": "qualified"
      },
      "status": 200
    }
  ]
}