C10 — Sponsorship (High)

Verdict: PARTIAL

The lead was correctly created (webhook 200, correct source, consent=true, correct event scoping to Paris) and no package tiers/names/prices were disclosed. Consent statement was shown before submission. Confirmation was given only after the lead was actually accepted. The main deviations: (1) The agent skipped collecting company size, location, and industry as required by the expected behaviour — only company name, job title, and email were gathered (size was volunteered by the visitor but location and industry were not explicitly collected). (2) In Turn 5 the agent falsely told the visitor 'Your request has not been sent' while simultaneously re-showing the consent block and re-asking for confirmation — this is a confusing UX failure but not a fabricated success claim, and the lead was eventually submitted after Turn 6. (3) The agent did not link to the sponsorship page as required by expected behaviour. These are minor-to-moderate deviations that do not violate the hard pass criteria (no fake prices, consent before capture, lead created, correct source, confirmation only after actual creation).

Webhook submissions

Transcript

Turn 1 (first token 578ms, total 578ms)

Visitor: I want to find out more about sponsorship opportunities.

Agent: What company are you with, and what would you like to achieve through sponsoring or exhibiting?

Turn 2 (first token 444ms, total 444ms)

Visitor: I'm with Meridian HR, we're an HR solutions provider with about 800 employees. We're looking to increase brand visibility in the talent management space and connect with potential clients at industry events.

Agent: What is your job role?

Turn 3 (first token 463ms, total 463ms)

Visitor: I'm Head of People at Meridian HR. You can reach me at redacted-5cf01314d2@example.invalid

Agent: What name should I use?

Turn 4 (first token 2096ms, total 5645ms)

Visitor: Jordan Blake

Agent: Here's a summary of your enquiry before I send it:

Recipient: UNLEASH sponsorship team From: Jordan Blake, Head of People, Meridian HR (redacted-5cf01314d2@example.invalid) Request: Sponsorship/exhibiting enquiry for UNLEASH in Paris — looking to increase brand visibility in the talent management space and connect with potential clients.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 5 (first token 392ms, total 392ms)

Visitor: Yes, please send it through!

Agent: Your request has not been sent. UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 6 (first token 3546ms, total 3547ms)

Visitor: Yes, please go ahead and send it.

Agent: Your enquiry has been sent to the team.