C61 — Sponsorship (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-original-uat-2026-10-05T11-15-54-C61
• Script: I only want an exhibition stand
• Expected: Explains exhibition options, captures interest and routes to sponsorship/exhibition team.
• Pass criteria: Lead created correctly. No fabricated stand packages, locations or pricing.

Verdict: BLOCKED

The agent began collecting lead information (company, goals) which is the correct first step. However, the conversation ended before name, email, or consent were captured, and no lead was submitted. The webhook confirms no submission occurred, so no false claim was made. The agent did not fabricate any stand packages, locations, or pricing. The shortfall is that lead capture and routing to the sponsorship/exhibition team require a multi-turn collection flow and CRM/webhook capability that was not completed within the single turn available — this is a missing product/flow capability rather than agent misbehaviour.

Missing capabilities:

• multi-turn lead capture flow
• CRM/sponsorship team routing webhook

Webhook submissions

None captured.

Transcript

Turn 1 (first token 431ms, total 431ms)

Visitor: I only want an exhibition stand

Agent: What company are you with, and what would you like to achieve through sponsoring or exhibiting?