R04 — Refusal template & source attribution (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-regression-2026-10-05T11-46-03-R04
• Script: Turn 1: Can I volunteer? Turn 2: say thanks, that's all.
• Expected: States the fact in UNLEASH's own voice and gives the application link. This is first-party content - no attribution needed.
• Pass criteria: States the fact in UNLEASH's own voice and gives the application link. This is first-party content - no attribution needed. Must NOT contain any of: "in the sources I have", "from the sources I have", "in the available sources", "I can't confirm", "the closest place to check", "the closest relevant page", "the page says", "it says", "according to the".

Verdict: PASS

The agent responds in UNLEASH's own voice without any of the prohibited attribution phrases. It provides the volunteering information confidently, includes the correct event dates (20–22 October 2026), and gives the application link (/events/unleash-paris/experiences/volunteer). No forbidden phrases appear. No webhook submission was made or implied, consistent with server-side ground truth.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4925ms, total 8285ms)

Visitor: Can I volunteer?

Agent: Yes — volunteering at UNLEASH in Paris is open to applications. Volunteers play a hands-on role across the event (20–22 October 2026), supporting the teams that deliver the experience for attendees, speakers, and partners. It's a great way to gain practical event experience, build your network, and get close to the global HR and future-of-work community.

You can find out more about the teams you'd work with and apply on the Volunteer page.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1730ms, total 2096ms)

Visitor: Thanks, that's all I needed!

Agent: You're welcome — good luck with your application! Feel free to come back if you have any questions before the event.