R24 — Workflow & conversation bugs (Critical)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-regression-2026-10-05T11-46-03-R24
• Script: Turn 1: do you have hotel deals for the event? Turn 2: say thanks, that's all.
• Expected: Answers about hotels. Asks no qualifying questions.
• Pass criteria: Answers about hotels. Asks no qualifying questions. Must NOT contain any of: "what company", "how many employees", "any B2B qualifying question".

Verdict: PASS

The agent answered the hotel question correctly with specific details (BNetwork partner, booking link, plan-your-visit page) and asked no qualifying questions of any kind. Turn 2 was handled gracefully. No B2B qualifying questions, no fabricated data, no webhook submissions.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4365ms, total 7403ms)

Visitor: do you have hotel deals for the event?

Agent: Yes — we have hotel deals available for UNLEASH in Paris (20–22 October 2026). We recommend booking through BNetwork, our official hotel partner, which offers the best available rates close to the venue.

You can book directly here: Book Your Hotel

For any other travel and venue details, the Plan Your Visit page has everything you need — transport options, venue information, and practical tips for your trip to Paris.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1623ms, total 1837ms)

Visitor: Thanks, that's all.

Agent: You're welcome — see you in Paris! Feel free to come back if you have any questions before October.