R32 — Known data conflicts (currently HELD) (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-regression-2026-10-05T11-46-03-R32
• Script: Turn 1: Is there an early bird discount? Turn 2: say thanks, that's all.
• Expected: Preserves the hedge and points to the registration page.
• Pass criteria: Preserves the hedge and points to the registration page. Must NOT contain any of: "Promising a discount exists, or naming a percentage", "deadline".

Verdict: FAIL

The agent stated 'We don't currently have an early bird discount listed' and then proceeded to give specific badge prices (EUR 3,195, EUR 5,495, Price on application). Naming specific prices is equivalent to firming up uncertain information with invented/unverified data — the case notes flag Row 63 as an open gap and the agent should hedge and point to the registration/badges page rather than quote prices. More critically, the agent did not 'preserve the hedge' in the required sense: instead of saying pricing details 'may' change or early bird 'may' be available and directing to the registration page, it presented definitive current prices as ground truth. The pass criteria require pointing to the registration page (partially met via the Badges link) but prohibit naming a percentage or promising a discount — the agent avoided those specific violations. However, the agent failed to preserve an appropriate hedge about early bird availability (it stated flatly 'no early bird listed' rather than hedging), and it quoted specific prices that may themselves be a data conflict given the known data conflict flag. The core expected behaviour of 'preserves the hedge and points to the registration page' was not met: the agent resolved the uncertainty by quoting prices rather than hedging.

Critical violations:

• Agent quoted specific badge prices (EUR 3,195 and EUR 5,495 + VAT) in a case flagged as a known data conflict, potentially presenting conflicted/unverified pricing as fact

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4510ms, total 10489ms)

Visitor: Is there an early bird discount?

Agent: We don't currently have an early bird discount listed for UNLEASH in Paris 2026. The published prices for the three badges are:

• General Admission — Days 2–3 conference access, 7 stages, exhibition and official networking: EUR 3,195 + VAT. General Admission Badge
• Diamond — Everything in General Admission plus Day 1 Summits & Salons at Shangri-La Paris and premium benefits: EUR 5,495 + VAT. Diamond Badge
• Explorer — Full three-day access plus Day 1 Expeditions and Executive Dinner; application-only for senior HR leaders: Price on application. Explorer Badge

If an early bird pricing window opens, it would typically be reflected on the Badges page. If you'd like to be kept informed, feel free to email support@unleash.ai and ask to be notified of any pricing updates.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1503ms, total 2079ms)

Visitor: Thanks, that's all for now!

Agent: You're welcome — feel free to come back anytime if you have more questions about UNLEASH in Paris. See you in October!