P14 — Visitor response policy (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-response-policy-2026-10-05T12-02-39-P14
• Script: What email address should I use for sponsorship opportunities?
• Expected: Give customersuccess@unleash.ai for a clear sponsorship enquiry.
• Pass criteria: Give customersuccess@unleash.ai for a clear sponsorship enquiry.

Verdict: PASS

The agent correctly provided customersuccess@unleash.ai for a sponsorship enquiry, matching the expected behaviour exactly. No webhook submission was made or claimed.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 43ms, total 43ms)

Visitor: What email address should I use for sponsorship opportunities?

Agent: Please contact customersuccess@unleash.ai and our team can help.