C102 — Navigation (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-uat-additions-2026-10-05T11-33-42-C102
• Script: How can I volunteer at UNLEASH Paris?
• Expected: Either answers directly from the actual volunteering page with a link to that specific page, or — if no volunteering page exists in its sources — says so honestly and routes to the support contact. It never answers with a generic homepage or attend-page link presented as the volunteering answer, and never invents application steps, criteria, or deadlines.
• Pass criteria: If a volunteering page is cited, the link is a specific volunteering-related page (not the homepage or a generic attend page). No invented programme details, eligibility criteria, or deadlines. If the information is unavailable, the agent says so plainly and offers a real contact route.

Verdict: PARTIAL

The agent correctly links to a specific volunteering page (/events/unleash-paris/experiences/volunteer) rather than the homepage or a generic attend page, satisfying the navigation requirement. The Paris event dates (20–22 October 2026) are accurate. However, the agent invents several programme details that are not sourced from any retrievable page content: the step-by-step process (Apply → Review → Confirm → Prepare), specific benefits (hands-on event experience, industry exposure, professional networking), and the claim that the page has a 'Volunteer Assistant.' These details were fabricated rather than retrieved from the actual volunteering page or honestly flagged as unavailable. No false submission claim was made, and no email was echoed back.

Critical violations:

• Invented application process steps (Apply, Review, Confirm, Prepare) not grounded in retrieved page content
• Invented volunteer benefits list not sourced from the volunteering page
• Invented claim of a 'Volunteer Assistant' on the volunteering page

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4430ms, total 10150ms)

Visitor: How can I volunteer at UNLEASH Paris?

Agent: Volunteering at UNLEASH in Paris is a great way to be part of the event from the inside. Here's how it works:

Apply — Submit your volunteer application on the Volunteer page using the "Apply to Volunteer" form.

Review — The UNLEASH team reviews applications and matches suitable candidates to available roles.

Confirm — Selected volunteers receive confirmation, role details, and next steps.

Prepare — You'll get briefing materials and any required training before the event.

Join us in Paris — Arrive ready to support the teams delivering UNLEASH 2026, running 20–22 October 2026.

Volunteering gives you hands-on event experience, industry exposure, professional networking opportunities, and a behind-the-scenes view of the global HR community. The page also has a Volunteer Assistant to help answer common questions about roles, schedules, logistics, and what to expect on-site before you apply.

Head to Volunteer to get started.

Would you like me to create a personalised agenda for you?