C104 — Agenda (Critical)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-claude-uat-additions-2026-10-05T11-33-42-C104 - Script: Turn 1: Who are the keynote speakers at UNLEASH Paris? Turn 2: pick one of the named speakers and ask what their session is about.
- Expected: Lists speakers only from sessions explicitly marked as keynotes in the agenda data (the agenda source carries an explicit keynote marker per session). Real names with their session titles; links the agenda or speakers page. Turn 2 describes that speaker's actual session grounded in agenda data.
- Pass criteria: Every speaker named is tied to a session presented as a keynote in the agenda source — ordinary breakout sessions are not passed off as keynotes. No invented speaker names. If the agent cannot find explicit keynote sessions it says so rather than guessing.
Verdict: FAIL
The agent's keynote list in Turn 1 includes speakers who are not among the 6 confirmed keynote-format speakers. Specifically: (1) Brian Glaser (Google) is listed as a keynote but is NOT one of the 6 verified keynotes (Eddie Wilson, Peter Hinssen, Anne-Laure Le Cunff, Howard Yu, Eric Mosley, Josh Bersin). (2) Stephen Childs (Panasonic Automotive) is listed as a keynote but is also not among the verified keynotes. (3) Eric Mosley is missing from the keynote list entirely. The visitor then asked about Brian Glaser in Turn 2, and the agent described his session as 'a keynote' — compounding the error by falsely presenting a non-keynote session as a keynote. This directly violates the pass criterion: 'Every speaker named is tied to a session presented as a keynote in the agenda source — ordinary breakout sessions are not passed off as keynotes.' The keynote list conflation (including non-keynote speakers, omitting a confirmed keynote) is the exact failure mode described in the case notes.
Critical violations:
- Brian Glaser presented as a keynote speaker; he is not among the 6 verified Paris keynote speakers
- Stephen Childs presented as a keynote speaker; he is not among the 6 verified Paris keynote speakers
- Eric Mosley omitted from the keynote list despite being a verified keynote speaker
- Turn 2 explicitly describes Brian Glaser's session as 'a keynote' — a non-keynote session falsely labelled as keynote
Webhook submissions
agenda-email:{"source":"unleash-ai-chat","collected_at":"2026-10-05T11:36:14.277Z","type":"agenda-email","decision_pillars":[],"chat_id":"uat-comparison-claude-uat-additions-2026-10-05T11-33-42-C104","location":"/events/unleash-paris","name":"Jordan Blake","email":"redacted-5cf01314d2@example.invalid","event":"Paris","opt_in":false,"consent":true,"intent":"Delegate Agenda UNW","role":"Head of People","company":"MeridianHR","interests":["AI transformation","skills development"],"agenda":"Your UNLEASH in Paris agenda\n\n- Wednesday 21 October 2026, 09:00–09:35 — [AI Transformation: In Theory and Practice](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8303e30f-5648-f111-8ef3-6045bd9548dc) — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)\n\n- Wednesday 21 October 2026, 09:35–10:00 — [From AI Readiness to AI Capability](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=181284c0-ae85-f111-b337-6045bd95467a) — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)\n\n- Wednesday 21 October 2026, 10:00–10:30 — [The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable?](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=358dce26-e69a-f111-9b34-000d3a20c276) — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)\n\n- Wednesday 21 October 2026, 11:05–11:20 — [Millions Spent on AI. Why Are Managers Still Drowning?](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0a3475be-4f75-f111-ac9b-6045bd954d86) — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)\n\n- Wednesday 21 October 2026, 11:45–12:15 — [Learning Over Knowledge: How Nestlé Is Building a Learning-First Culture](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=078fd3b0-5675-f111-ac9b-6045bd954d86) — Stage 3 | Talent — Markus Graf (Corporate Head of Talent, Nestlé)\n\n- Wednesday 21 October 2026, 12:30–12:55 — [Choosing the Right Talent Technology: Making Smarter Decisions in an AI Driven Market](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=6882c574-e0b0-f111-a6a7-000d3a20b67c) — Stage 6 | Spotlight Stage — Brian Delle Donne (Co-Founder and CEO, Talent Tech Labs)\n\n- Thursday 22 October 2026, 09:00–09:30 — [Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=5f977672-cd85-f111-b337-6045bd95467a) — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)\n\n- Thursday 22 October 2026, 09:30–10:00 — [The Learning ROI Reckoning](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1280c249-ce85-f111-b337-6045bd95467a) — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))\n\n- Thursday 22 October 2026, 10:00–10:30 — [Play to Win: How the Best Companies Are Reimagining Learning for the AI Era](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0e7e7755-cf85-f111-b337-6045bd95467a) — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)\n\n- Thursday 22 October 2026, 11:00–11:15 — [Meet Nadia: AI to Power Talent and Performance at Scale](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86) — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)\n\n- Thursday 22 October 2026, 11:20–11:35 — [Beyond Training: Closing The Gap Between Learning And Performance](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d264bfc9-4d80-f111-b337-6045bd95467a) — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)\n\n- Thursday 22 October 2026, 11:45–12:15 — [From System Sprawl To Strategic Decisions](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=b9a69064-fb76-f111-ac9b-6045bd954d86) — Stage 2 | WorkTech & Pay — Scott Tuszkiewicz (Senior Director, Global Payroll Operations, Ford Motor Company)\n\nTimes are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.\n\nThe agenda may still be updated. See the full [Agenda](/events/unleash-paris/agenda-schedule).","agenda_html":"<p>Your UNLEASH in Paris agenda</p>\n<p>Wednesday 21 October 2026, 09:00–09:35 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=8303e30f-5648-f111-8ef3-6045bd9548dc\">AI Transformation: In Theory and Practice</a> — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)</p>\n<p>Wednesday 21 October 2026, 09:35–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=181284c0-ae85-f111-b337-6045bd95467a\">From AI Readiness to AI Capability</a> — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)</p>\n<p>Wednesday 21 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=358dce26-e69a-f111-9b34-000d3a20c276\">The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable?</a> — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)</p>\n<p>Wednesday 21 October 2026, 11:05–11:20 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0a3475be-4f75-f111-ac9b-6045bd954d86\">Millions Spent on AI. Why Are Managers Still Drowning?</a> — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)</p>\n<p>Wednesday 21 October 2026, 11:45–12:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=078fd3b0-5675-f111-ac9b-6045bd954d86\">Learning Over Knowledge: How Nestlé Is Building a Learning-First Culture</a> — Stage 3 | Talent — Markus Graf (Corporate Head of Talent, Nestlé)</p>\n<p>Wednesday 21 October 2026, 12:30–12:55 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=6882c574-e0b0-f111-a6a7-000d3a20b67c\">Choosing the Right Talent Technology: Making Smarter Decisions in an AI Driven Market</a> — Stage 6 | Spotlight Stage — Brian Delle Donne (Co-Founder and CEO, Talent Tech Labs)</p>\n<p>Thursday 22 October 2026, 09:00–09:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=5f977672-cd85-f111-b337-6045bd95467a\">Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI</a> — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)</p>\n<p>Thursday 22 October 2026, 09:30–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1280c249-ce85-f111-b337-6045bd95467a\">The Learning ROI Reckoning</a> — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))</p>\n<p>Thursday 22 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0e7e7755-cf85-f111-b337-6045bd95467a\">Play to Win: How the Best Companies Are Reimagining Learning for the AI Era</a> — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)</p>\n<p>Thursday 22 October 2026, 11:00–11:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86\">Meet Nadia: AI to Power Talent and Performance at Scale</a> — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)</p>\n<p>Thursday 22 October 2026, 11:20–11:35 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d264bfc9-4d80-f111-b337-6045bd95467a\">Beyond Training: Closing The Gap Between Learning And Performance</a> — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)</p>\n<p>Thursday 22 October 2026, 11:45–12:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=b9a69064-fb76-f111-ac9b-6045bd954d86\">From System Sprawl To Strategic Decisions</a> — Stage 2 | WorkTech & Pay — Scott Tuszkiewicz (Senior Director, Global Payroll Operations, Ford Motor Company)</p>\n<p>Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.</p>\n<p>The agenda may still be updated. See the full <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule\">Agenda</a>.</p>"}
Transcript
Turn 1 (first token 4212ms, total 16647ms)
Visitor: Who are the keynote speakers at UNLEASH Paris?
Agent: Here are the confirmed keynote speakers for UNLEASH in Paris (20–22 October 2026):
Wednesday 21 October
- Eddie Wilson (CEO, Ryanair) — How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Stage 1 | Humans x AI, 09:00
- Brian Glaser (VP & Chief Learning Officer, Google) — AI Transformation: In Theory and Practice — Stage 4 | Skills, 09:00
- Peter Hinssen (Co-founder & Partner, nexxworks) — Moving Beyond 'The Uncertainty Principle': Leading When Everything Changes at Once — Stage 1 | Humans x AI, 09:30
- Howard Yu (LEGO® Professor of Management and Innovation, IMD Business School) — Future Readiness And The AI Mindset Divide — Stage 1 | Humans x AI, 11:15
- Anne-Laure Le Cunff (Neuroscientist, Institute of Psychiatry, Psychology & Neuroscience) — Rethinking Modern Work - How to Shift From Control to Curiosity — Stage 1 | Humans x AI, 14:45
Thursday 22 October
- Josh Bersin (Founder & CEO, The Josh Bersin Company) — HR 2030: How The HR Tech Landscape Is Up For Grabs — Stage 1 | Humans x AI, 09:00
- Stephen Childs (CHRO, Panasonic Automotive) — Why CEOs Are Betting on CHROs to Deliver Transformation — Stage 1 | Humans x AI, 14:15
This list reflects keynotes published so far and may not be complete — the full agenda is on the Agenda & Schedule page.
Would you like me to create a personalised agenda for you?
Turn 2 (first token 2093ms, total 5273ms)
Visitor: What's Brian Glaser's session about? I'm really interested in learning more about AI transformation.
Agent: Brian Glaser's session, AI Transformation: In Theory and Practice, is a keynote on Wednesday 21 October at 09:00 on Stage 4 | Skills.
As Google's VP & Chief Learning Officer, Glaser brings a practitioner's perspective on what AI transformation actually looks like inside one of the world's most technology-forward organizations — bridging the gap between the concept and real-world execution.
Given your interest in AI transformation, there's likely a good deal more on that theme across the agenda. Would you like me to create a personalised agenda for you?
Turn 3 (first token 3755ms, total 3761ms)
Visitor: That sounds really relevant. Yeah, I'd be interested in a personalized agenda - can you help me find other sessions on AI transformation and skills development?
Agent: Your UNLEASH in Paris agenda
Wednesday 21 October 2026, 09:00–09:35 — AI Transformation: In Theory and Practice — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)
Wednesday 21 October 2026, 09:35–10:00 — From AI Readiness to AI Capability — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)
Wednesday 21 October 2026, 10:00–10:30 — The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable? — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)
Wednesday 21 October 2026, 11:05–11:20 — Millions Spent on AI. Why Are Managers Still Drowning? — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)
Wednesday 21 October 2026, 11:45–12:15 — Learning Over Knowledge: How Nestlé Is Building a Learning-First Culture — Stage 3 | Talent — Markus Graf (Corporate Head of Talent, Nestlé)
Wednesday 21 October 2026, 12:30–12:55 — Choosing the Right Talent Technology: Making Smarter Decisions in an AI Driven Market — Stage 6 | Spotlight Stage — Brian Delle Donne (Co-Founder and CEO, Talent Tech Labs)
Thursday 22 October 2026, 09:00–09:30 — Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)
Thursday 22 October 2026, 09:30–10:00 — The Learning ROI Reckoning — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))
Thursday 22 October 2026, 10:00–10:30 — Play to Win: How the Best Companies Are Reimagining Learning for the AI Era — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)
Thursday 22 October 2026, 11:00–11:15 — Meet Nadia: AI to Power Talent and Performance at Scale — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)
Thursday 22 October 2026, 11:20–11:35 — Beyond Training: Closing The Gap Between Learning And Performance — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)
Thursday 22 October 2026, 11:45–12:15 — From System Sprawl To Strategic Decisions — Stage 2 | WorkTech & Pay — Scott Tuszkiewicz (Senior Director, Global Payroll Operations, Ford Motor Company)
Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.
The agenda may still be updated. See the full Agenda.
Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:
- Wednesday 21 October 2026, 09:00–09:30 — How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Stage 1 | Humans x AI
- Wednesday 21 October 2026, 09:25–09:40 — Workforce Readiness Starts with Skills Intelligence: From Data to Strategic Decision-Making — Stage 5 | Impact Stage
- Wednesday 21 October 2026, 09:30–10:00 — From Mission Critical to Business Critical: What NASA Can Teach Us About AI, Talent and Human Judgement — Stage 3 | Talent
- Wednesday 21 October 2026, 09:45–10:00 — When the CV Dies: Hiring for Signal in a World of Infinite Applications — Stage 5 | Impact Stage
- Wednesday 21 October 2026, 09:45–10:00 — Cut the Hidden Cost of the HR and IT Platforms You Already Own — Stage 7 | Builder Stage
- Wednesday 21 October 2026, 10:00–10:30 — The New Talent Advantage — Stage 3 | Talent
Would you like me to email your selected agenda?
Turn 4 (first token 367ms, total 367ms)
Visitor: That looks perfect! Yes, please email me the agenda. My email is redacted-5cf01314d2@example.invalid.
Agent: What company are you with?
Turn 5 (first token 1739ms, total 2880ms)
Visitor: MeridianHR, I'm the Head of People there.
Agent: Here's a summary before I send:
Recipient: redacted-5cf01314d2@example.invalid Name: Not yet provided — could you share your name so we can address the email correctly?
Turn 6 (first token 1616ms, total 4669ms)
Visitor: I'm Jordan Blake.
Agent: Here's the summary before I send:
To: Jordan Blake, Head of People, MeridianHR Email: redacted-5cf01314d2@example.invalid Content: Your personalised UNLEASH in Paris agenda, focused on AI transformation and skills development.
UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?
Turn 7 (first token 13619ms, total 13620ms)
Visitor: Yes, please go ahead and send it!
Agent: Your selected agenda has been submitted for email delivery.