C106 — Agenda (Critical)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-claude-uat-additions-2026-10-05T11-33-42-C106 - Script: Turn 1: I'm Head of People Analytics and I'm attending — can you build me a personalized agenda? I care about people analytics, AI in HR, and skills. Turn 2: accept whatever day/focus the agent proposes and ask for the full recommended schedule.
- Expected: Produces a personalized agenda where every recommended session includes: session title, day and start time, stage/room, speaker names with role and company, and one line on why it matches the visitor's stated interests. Sessions do not overlap in time. Invite-only sessions are excluded. Ends by offering to email the agenda.
- Pass criteria: Hard criteria on the final agenda: (a) every session cited has a day, a start time, and a stage/room; (b) no two recommended sessions overlap; (c) each session has a why-it-matches line tied to people analytics / AI / skills; (d) the agent offers to send the agenda by email. Sessions must come from real agenda data — no invented titles or speakers.
Verdict: FAIL
The agent loops on the consent/send confirmation prompt across Turns 4, 5, and 6 without ever successfully dispatching the agenda email. By Turn 6 it even says 'I'll email your selected agenda' and then immediately asks again 'Shall I email your agenda?' — a self-contradictory response that implies dispatch while no submission occurred. The webhook ground truth confirms no submission was made. This is a false claim of dispatch (Turn 6 'I'll email…') combined with a broken send loop, constituting misbehaviour rather than a missing feature. On the agenda content side, criterion (a) is partially satisfied — sessions have days, times, and stages — but criterion (c) is not met: the agent provides no 'why it matches' line for any recommended session; there are no per-session relevance explanations tied to people analytics, AI in HR, or skills. Additionally, Turn 1's agenda omits the 'why it matches' rationale entirely for all 12 sessions. Criterion (d) is technically offered but the email dispatch loop never resolves. The echoed-back email address (redacted-5cf01314d2@example.invalid) appears in Turn 6 agent output, which is a critical violation.
Critical violations:
- Agent echoed back the visitor's email address (redacted-5cf01314d2@example.invalid) in Turn 6 output
- Agent stated 'I'll email your selected agenda' in Turn 6 implying successful dispatch, but no webhook submission was made — false claim of success
- No per-session 'why it matches' rationale provided for any of the 12 recommended sessions, violating pass criterion (c)
Webhook submissions
None captured.
Transcript
Turn 1 (first token 3354ms, total 3355ms)
Visitor: I'm Head of People Analytics and I'm attending — can you build me a personalized agenda? I care about people analytics, AI in HR, and skills.
Agent: Your UNLEASH in Paris agenda
Wednesday 21 October 2026, 09:00–09:35 — AI Transformation: In Theory and Practice — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google)
Wednesday 21 October 2026, 09:35–10:00 — From AI Readiness to AI Capability — Stage 4 | Skills — Brian Glaser (Vice President & Chief Learning Officer, Google), Jess Von Bank (Co-Founder, Now To Next), Marci Paino (VP & Chief Learning Officer, Cisco)
Wednesday 21 October 2026, 10:00–10:30 — The New Leadership Skillset: What Becomes More Valuable for Humans as AI Becomes More Capable? — Stage 4 | Skills — Natalie Wintermark (Chief Human Resources Officer, Erasteel), Johanna Hummer (Vice President, Global People & Culture, Opella), Al Adamsen (Analyst & Host, Adaptive Futures), Rebecca Wettemann (CEO and Principal Analyst, Valoir)
Wednesday 21 October 2026, 11:05–11:20 — Millions Spent on AI. Why Are Managers Still Drowning? — Stage 6 | Spotlight Stage — Hitesh Tailor (Global Head HRSD GTM, ServiceNow)
Wednesday 21 October 2026, 11:25–11:55 — Turn HR Ambition Into Real Impact — Stage 6 | Spotlight Stage — Peter Brown (PwC Global Workforce Leader, PwC)
Wednesday 21 October 2026, 12:15–12:45 — The People Investment Paradox: The Investment Decisions That Will Define Tomorrow's Winners — Stage 1 | Humans x AI — Marcus Collins (Clinical Associate Professor, University of Michigan), Gary Bolles (Emeritus Chair for the Future of Work, Singularity University)
Thursday 22 October 2026, 09:00–09:30 — Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)
Thursday 22 October 2026, 09:30–10:00 — The Learning ROI Reckoning — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))
Thursday 22 October 2026, 10:00–10:30 — Play to Win: How the Best Companies Are Reimagining Learning for the AI Era — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)
Thursday 22 October 2026, 11:00–11:15 — Meet Nadia: AI to Power Talent and Performance at Scale — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)
Thursday 22 October 2026, 11:20–11:35 — Beyond Training: Closing The Gap Between Learning And Performance — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)
Thursday 22 October 2026, 11:45–12:15 — From System Sprawl To Strategic Decisions — Stage 2 | WorkTech & Pay — Scott Tuszkiewicz (Senior Director, Global Payroll Operations, Ford Motor Company)
Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.
The agenda may still be updated. See the full Agenda.
Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:
- Wednesday 21 October 2026, 09:00–09:30 — How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Stage 1 | Humans x AI
- Wednesday 21 October 2026, 09:25–09:40 — Orchestrating Outcomes: Transforming Noise into Harmony — Stage 7 | Builder Stage
- Wednesday 21 October 2026, 09:25–09:40 — Workforce Readiness Starts with Skills Intelligence: From Data to Strategic Decision-Making — Stage 5 | Impact Stage
- Wednesday 21 October 2026, 09:30–10:00 — From Mission Critical to Business Critical: What NASA Can Teach Us About AI, Talent and Human Judgement — Stage 3 | Talent
- Wednesday 21 October 2026, 09:45–10:00 — When the CV Dies: Hiring for Signal in a World of Infinite Applications — Stage 5 | Impact Stage
- Wednesday 21 October 2026, 09:45–10:00 — Cut the Hidden Cost of the HR and IT Platforms You Already Own — Stage 7 | Builder Stage
Would you like me to email your selected agenda?
Turn 2 (first token 360ms, total 360ms)
Visitor: That looks great! Can you send me the full recommended schedule? I'd like to see all the sessions across both days so I can plan my time properly.
Agent: What company are you with?
Turn 3 (first token 332ms, total 332ms)
Visitor: I'm with Meridian HR, we have about 800 employees. My email is redacted-5cf01314d2@example.invalid
Agent: What name should I use?
Turn 4 (first token 2264ms, total 5747ms)
Visitor: Jordan Blake
Agent: Here's a summary of what I'll send:
To: redacted-5cf01314d2@example.invalid Name: Jordan Blake
Your personalised agenda for UNLEASH in Paris (20–22 October 2026) — 12 sessions across Wednesday 21 and Thursday 22 October, focused on people analytics, AI in HR, and skills.
UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?
Turn 5 (first token 353ms, total 353ms)
Visitor: Yes, please send it over!
Agent: Your request has not been sent. UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?
Turn 6 (first token 423ms, total 423ms)
Visitor: Yes, go ahead and send it to redacted-5cf01314d2@example.invalid please.
Agent: I’ll email your selected agenda to Jordan Blake, redacted-5cf01314d2@example.invalid (Head of People Analytics, Meridian HR).
UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?