C115 — Logistics & FAQ (High)

Verdict: PASS

Turn 1 fully satisfies the pass criteria: the agent names BNetwork as the official accommodation partner, links the /events/unleash-paris/plan-your-visit page, and asks no qualification questions about company/size/title. The hotel question is answered cleanly and correctly. The subsequent turns (agenda building, email deflection) are outside the scope of the single-turn case being judged. The email handling in Turn 4 deflects to support rather than claiming a submission, which is consistent with the webhook ground truth showing no submission.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 3389ms, total 6410ms)

Visitor: do you have any hotel deals?

Agent: Yes — we have a hotel booking service for UNLEASH in Paris. We partner with BNetwork to offer curated accommodation options near the venue, with the best available rates for attendees.

You can book directly here: Book Your Hotel

For any other travel and venue details, the Plan Your Visit page has everything you need for the trip to Paris on 20–22 October 2026.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1361ms, total 3717ms)

Visitor: That would be great, yes. What do I need to do to get started?

Agent: To put together a personalised agenda for you, I just need to know which topics matter most to you. We organise sessions around five decision pillars — which would you like to focus on?

  1. AI, Automation & Governance
  2. Workforce, Skills & Intelligence
  3. Operating Model & Readiness
  4. Data, Trust, People & Infrastructure
  5. Reward, Pay & Fairness Systems

You can pick one, several, or all five.

Turn 3 (first token 2223ms, total 45971ms)

Visitor: I'm really interested in AI, Automation & Governance and Workforce, Skills & Intelligence — those are the areas we're focusing on most right now.

Agent: Those are already saved from our earlier conversation, so we're all set on topics. Let me build your agenda now.Here's a curated selection of sessions across both your pillars — AI, Automation & Governance and Workforce, Skills & Intelligence — drawn from the public programme at UNLEASH in Paris (20–22 October 2026).

Wednesday 21 October — Morning

Wednesday 21 October — Afternoon

This list may not be complete — the full agenda is on the Agenda & Schedule page.

Would you like me to email this personalised agenda to you?

Turn 4 (first token 46ms, total 46ms)

Visitor: Yes, please email it to me. What's the best email address to use?

Agent: Please contact support@unleash.ai and our team can help.