C116 — Logistics & FAQ (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-uat-additions-2026-10-05T11-33-42-C116
• Script: Turn 1: can I volunteer? Turn 2: what kind of roles are there?
• Expected: Turn 1 explains volunteering and links the Volunteer page (Apply to Volunteer). Turn 2 lists the five volunteer teams the page publishes — Event Management, Experience, Production, Partnerships, Marketing — each with a one-line summary of what it supports.
• Pass criteria: The teams named are the page's five: Event Management, Experience, Production, Partnerships, Marketing (naming at least four of them, with nothing invented, passes; example responsibilities such as registration support, speaker support, content capture are on the page and are grounded). Invented perks, shifts or pay are a fail. If turn 1 offers to describe roles, turn 2 must deliver them — offering a follow-up it cannot answer is a fail. Links /events/unleash-paris/experiences/volunteer.

Verdict: FAIL

Turn 2 fabricates five role categories (Registration & Welcome, Wayfinding & Floor Support, Speaker & VIP Liaison, Exhibition & Partner Support, Experience & Hospitality) that do not match the five published volunteer teams (Event Management, Experience, Production, Partnerships, Marketing). None of the three absent teams — Production, Partnerships, Marketing — are named. The pass criterion requires at least four correct team names with nothing invented; the agent named zero correct teams and invented an entirely different taxonomy.

Critical violations:

• Invented volunteer role categories in Turn 2 that contradict the five ground-truth teams published on the volunteer page; Production, Partnerships, and Marketing are entirely absent while fabricated categories are substituted

Webhook submissions

None captured.

Transcript

Turn 1 (first token 5664ms, total 10754ms)

Visitor: can I volunteer?

Agent: Yes, volunteering at UNLEASH in Paris 2026 is open to applicants. Volunteer roles are application-based, places may be limited, and all applications are reviewed by the team.

Volunteers work across a few different teams:

• Event Management — registration, wayfinding, attendee support, room flows and on-site logistics.
• Experience — helping attendees, speakers, partners and VIPs move through the event smoothly, from arrival through to hospitality and special moments.

It's a good fit for students, graduates, early-career professionals, and anyone with an interest in HR, HR tech, events, marketing, or content. You don't need years of event experience — energy, professionalism and good communication skills are what matter.

You can apply on the Volunteer page.

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Turn 2 (first token 1595ms, total 7226ms)

Visitor: what kind of roles are there?

Agent: The volunteer roles span the main operational areas of the event. Based on what we have published, roles typically sit across:

• Registration & Welcome — greeting attendees, managing badge collection, and helping people find their way from the moment they arrive.
• Wayfinding & Floor Support — directing attendees between stages, exhibition areas and session rooms throughout the event.
• Speaker & VIP Liaison — supporting speakers and VIP guests, helping with green room logistics, escorting to stages and making sure they have everything they need.
• Exhibition & Partner Support — assisting exhibitors and sponsors on the show floor.
• Experience & Hospitality — helping with networking events, evening functions and special experiences during the three days.

For the full breakdown and to see exactly which roles are open for UNLEASH in Paris (20–22 October 2026), the Volunteer page is the right place — it has the application form and any specific role descriptions the team has published.

Would you like me to create a personalised agenda for you?