W01 — Workflow action routing (High)

Verdict: PASS

Turn 1: the agent accepted the typo ('yes pleas1') and immediately presented a sponsorship summary with contact details and a consent/privacy notice, then asked for confirmation — no re-offer of the original option. Turn 2: the agent confirmed dispatch. The webhook ground truth shows exactly one lead submission with intent 'Spex UNW' (not agenda-email), correct event scoping to Paris, consent:true, and all profile fields matching the session state. All pass criteria satisfied.

Webhook submissions

Transcript

Turn 1 (first token 451ms, total 451ms)

Visitor: yes pleas1

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 2 (first token 3834ms, total 3835ms)

Visitor: Yes, please send it. I look forward to hearing from the sponsorship team.

Agent: Your enquiry has been sent to the team.