W04 — Workflow action routing (High)

Verdict: PASS

Turn 1: agent prepared a summary of the sponsorship enquiry (contact details, purpose, privacy notice) and asked for confirmation before submitting — no webhook fired. Turn 2: visitor cancelled; agent acknowledged cancellation and made no submission. Zero webhooks match the expected behaviour and pass criteria.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 362ms, total 362ms)

Visitor: yes pleas1

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 2 (first token 45ms, total 45ms)

Visitor: Cancel that. I do not want anyone to contact me.

Agent: Understood — I’ve cancelled the contact request. We won’t send it or ask for your contact details.