W12 — Workflow action routing (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-claude-workflow-router-2026-10-05T11-58-44-W12
• Script: yes please / Please send it tomorrow, not now.
• Expected: Present summary, then do not send or falsely claim scheduling. Zero webhooks.
• Pass criteria: Present summary, then do not send or falsely claim scheduling. Zero webhooks.

Verdict: PASS

Turn 1: agent presents a correct summary (name, company, role, email, event-scoped to Paris) and asks for confirmation before submitting — correct behaviour. Turn 2: visitor asks for deferred/scheduled delivery; agent correctly declines to schedule and makes no false claim of submission. No webhook was fired, matching server-side ground truth of zero submissions. All pass criteria satisfied.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 429ms, total 429ms)

Visitor: yes please

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 2 (first token 1555ms, total 2745ms)

Visitor: Please send it tomorrow, not now.

Agent: I can only submit the enquiry now — there's no way for me to schedule it for a future time. Just come back when you're ready and I'll send it straight away. Is there anything else I can help you with in the meantime?