F05 — SPEX withdrawal (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-feedback-2026-10-05T11-40-12-F05
• Script: Turn 1: We sell HR software and want to exhibit in Paris. / Turn 2: yes please / Turn 3: Cancel that. I do not want anyone to contact me. / Turn 4: Where can I book the discounted hotels?
• Expected: Cancel immediately without further contact collection or submission. Answer hotel detour with https://unleashworld2026.bnetwork.com/ and do not restart SPEX.
• Pass criteria: Cancel immediately without further contact collection or submission. Answer hotel detour with https://unleashworld2026.bnetwork.com/ and do not restart SPEX.

Verdict: PASS

Turn 3: Agent cancelled immediately, made no further attempt to collect contact details, and no submission was made (confirmed by webhook ground truth). Turn 4: Agent provided the correct hotel booking URL (https://unleashworld2026.bnetwork.com/) without restarting the SPEX flow. All pass criteria satisfied.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 428ms, total 428ms)

Visitor: We sell HR software and want to exhibit in Paris.

Agent: What company are you with, and what would you like to achieve through sponsoring or exhibiting?

Turn 2 (first token 44ms, total 44ms)

Visitor: yes please

Agent: What company are you with?

Turn 3 (first token 46ms, total 46ms)

Visitor: Cancel that. I do not want anyone to contact me.

Agent: Understood — I’ve cancelled the contact request. We won’t send it or ask for your contact details.

Turn 4 (first token 358ms, total 358ms)

Visitor: Where can I book the discounted hotels?

Agent: You can book accommodation for UNLEASH in Paris here: Book your hotel.