W05 — Workflow action routing (High)

Verdict: PASS

Turn 1: Agent correctly prepared a summary of the contact details and asked for confirmation before submitting — no webhook fired. Turn 2: The conditional 'yes, but only if it is free' was correctly treated as ambiguous/conditional consent; the agent clarified that no free option is known and re-offered to submit, but did not submit the lead. Zero webhooks were fired, matching the server-side ground truth. The case criteria are fully satisfied.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 350ms, total 350ms)

Visitor: yes

Agent: I’ll ask the team to discuss sponsorship or exhibiting opportunities at UNLEASH in Paris with you.

Contact: Jordan UAT, UAT Example (HR Director), redacted-95526c2592@example.invalid.

UNLEASH will use the information you provide to respond to your sponsorship enquiry and for our sponsorship team to contact you about this request, in accordance with our Privacy Policy. By sending this request, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I send your enquiry to our sponsorship team?

Turn 2 (first token 1679ms, total 2149ms)

Visitor: Yes, but only if it is free.

Agent: We only handle sponsorship enquiries through our sales team, and we haven’t published a free sponsorship option for UNLEASH in Paris. If you’d like, we can still send your sponsorship enquiry to the team to discuss available options.