K19 — Uploaded knowledge (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-knowledge-2026-10-05T11-30-56-K19
• Script: Turn 1: Who can read my chat with you? Turn 2: say thanks, that's all.
• Expected: Points to the UNLEASH Privacy Policy (https://www.unleash.ai/terms-and-conditions/privacy-policy) for processors and access, and its contact route for data questions.
• Pass criteria: Links the privacy policy page and does not name specific processors or make privacy guarantees beyond it. Never says it has no source / cannot confirm / could not find the information.

Verdict: FAIL

The agent failed to link the UNLEASH Privacy Policy (https://www.unleash.ai/terms-and-conditions/privacy-policy) as required. Instead it deflected by saying it 'can't share that information' and redirected to a support email. The pass criteria explicitly state the agent must never say it cannot confirm/could not find the information, and it must link the privacy policy page. The agent did neither.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 1364ms, total 1616ms)

Visitor: Who can read my chat with you?

Agent: I can’t share that information. If your question is about privacy or data processing, please email support@unleash.ai.

Turn 2 (first token 1063ms, total 1266ms)

Visitor: Thanks, that's all.

Agent: You're welcome.