C02 — Tickets & passes (High)

• Context: miami → /events/unleash-miami
• Chat id: uat-comparison-openai-original-uat-2026-10-05T11-14-39-C02
• Script: Same flow as C01 opened on the America event.
• Expected: Identical journey with America pass structure and links. Correct event identity throughout.
• Pass criteria: No Paris content or links appear anywhere in the conversation.

Verdict: PASS

The agent correctly scoped all responses to UNLEASH Miami throughout the conversation. No Paris content or links appeared at any point. The agent appropriately declined to fabricate pricing details and directed the visitor to the Miami event page. No webhook submissions were made, consistent with the server-side ground truth showing none submitted. The agent's repeated loop on pass-selection questions represents a UX/capability shortfall (no pass data to present) rather than a content violation.

Missing capabilities:

• Pass/ticket tier descriptions and pricing data for UNLEASH Miami
• Email dispatch of ticket information to visitor

Webhook submissions

None captured.

Transcript

Turn 1 (first token 396ms, total 396ms)

Visitor: How do I get a ticket for UNLEASH Miami?

Agent: What company are you with, and what is your role?

Turn 2 (first token 353ms, total 353ms)

Visitor: I'm Jordan Blake, Head of People at MeridianHR. We have about 800 employees.

Agent: How many tickets would you like to enquire about?

Turn 3 (first token 424ms, total 424ms)

Visitor: I'd like to get 3 tickets for our team please.

Agent: Which pass would you like, or would you like help choosing one?

Turn 4 (first token 333ms, total 333ms)

Visitor: I'd like to hear about the different pass options so I can pick the best one for our team.

Agent: Which pass would you like, or would you like help choosing one?

Turn 5 (first token 549ms, total 549ms)

Visitor: Can you tell me what each pass includes? I want to make sure I pick the right option for our team's needs.

Agent: Which pass would you like, or would you like help choosing one?

Turn 6 (first token 355ms, total 355ms)

Visitor: I need more details about what each pass actually covers. Can you walk me through the differences between the available options?

Agent: I don’t have a currently verified price for UNLEASH in Miami. Please check the event page for the current ticket options; I won’t estimate a price.

Turn 7 (first token 383ms, total 383ms)

Visitor: I'll check the event page then. Can you email me the ticket options and pricing so I can share it with my team?

Agent: I don’t have a currently verified price for UNLEASH in Miami. Please check the event page for the current ticket options; I won’t estimate a price.