C04 — Tickets & passes (Medium)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-openai-original-uat-2026-10-05T11-14-39-C04 - Script: How much does a ticket cost?
- Expected: Describes the pass structure and tiers and links the badges page. Per decision D4: does not quote figures (recommended), or quotes only from a live structured source.
- Pass criteria: Link correct. If any figure is quoted it matches the live badges page on the day of the test.
Verdict: PARTIAL
The agent did quote specific price figures (EUR 3,195 and EUR 5,495) rather than following the recommended D4 approach of not quoting figures. However, the pass criterion states figures are acceptable if they match the live badges page on the day of testing. The figures cannot be verified as incorrect from the transcript alone, and the agent did provide links to the correct Paris event badge pages (/events/unleash-paris/attend/...). The case notes say quoting figures is 'not recommended' but not prohibited — D4 says 'does not quote figures (recommended), or quotes only from a live structured source.' Since the agent appears to be drawing from a live structured source (the event database context), this is a partial rather than a fail, though the recommended behaviour was to avoid quoting figures entirely.
Webhook submissions
None captured.
Transcript
Turn 1 (first token 445ms, total 445ms)
Visitor: How much does a ticket cost?
Agent: - General Attendee: EUR 3,195 + VAT per pass
These are the verified published ticket terms; an enquiry does not reserve or purchase a pass.