C10 — Sponsorship (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-original-uat-2026-10-05T11-14-39-C10
• Script: Turn 1: I want to find out more about sponsorship opportunities. Turn 2+: provides company details, then role and email.
• Expected: Links the sponsorship page, offers to qualify. Collects company name, size, location, industry, then job title and email, with the consent statement. Creates the Salesforce lead and confirms the team will be in touch.
• Pass criteria: No package tiers, names or prices anywhere. Consent before capture. Lead created with correct source. Confirmation wording only after the lead is actually created.

Verdict: FAIL

Multiple pass criteria are violated. (1) Consent: The agent never presented a consent statement before collecting the visitor's email address — the email was captured in Turn 3 without any consent disclosure. (2) Lead not created: The agent was expected to create a Salesforce lead and confirm the team will be in touch; the webhook confirms no lead was submitted, and the agent ended the conversation by directing the user to a web page and a manual email address rather than completing the lead capture flow. (3) Confirmation wording: No confirmation that the team will be in touch was issued (which is correct given no lead was created), but the root failure is the abandoned lead flow rather than mere missing capability. (4) The agent also skipped collecting company size, location, and industry before pivoting away from the lead capture process entirely.

Missing capabilities:

• Salesforce lead creation

Webhook submissions

None captured.

Transcript

Turn 1 (first token 653ms, total 653ms)

Visitor: I want to find out more about sponsorship opportunities.

Agent: What company are you with, and what would you like to achieve through sponsoring or exhibiting?

Turn 2 (first token 389ms, total 389ms)

Visitor: I'm with CloudScale Technologies, we're a SaaS platform for enterprise infrastructure. We're looking to increase brand visibility in the DevOps community and connect with potential customers at industry events.

Agent: What is your job role?

Turn 3 (first token 336ms, total 336ms)

Visitor: I'm the Head of Marketing at CloudScale Technologies, and you can reach me at redacted-8b6a7eb7eb@example.invalid.

Agent: What name should I use?

Turn 4 (first token 3318ms, total 3700ms)

Visitor: Sarah Chen

Agent: We can help with sponsorship opportunities at Sponsor UNLEASH Paris 2026, which is set up for brand visibility, demand generation, and connecting with senior HR decision-makers.

Would you like our sales team to get in touch?

Turn 5 (first token 2979ms, total 3353ms)

Visitor: Yes, please have them reach out. I'd like to discuss sponsorship packages and availability for Paris 2026.

Agent: We haven't published the sponsorship package details or availability yet. See Sponsor UNLEASH Paris 2026 for the live sponsorship page, or email customersuccess@unleash.ai if you'd like a person to help.