C33 — Logistics & FAQ (High)

• Context: any → /
• Chat id: uat-comparison-openai-original-uat-2026-10-05T11-14-39-C33
• Script: How do I volunteer at Unleash?
• Expected: Answers from the General FAQs volunteering content. If the content is missing, honest gap plus a contact route.
• Pass criteria: No invented programme details, criteria or dates.

Verdict: PASS

The agent answered without inventing programme details, criteria, or dates. It directed the visitor to an application link and a contact email. No fabricated content, no invented criteria or session data, no false submission claims. The response is appropriately scoped and matches the expected behaviour (answer from FAQ content or honest gap with contact route).

Webhook submissions

None captured.

Transcript

Turn 1 (first token 3339ms, total 3688ms)

Visitor: How do I volunteer at Unleash?

Agent: Volunteer roles are application-based. Please use Apply to Volunteer to apply, or email support@unleash.ai if you need help.