C94 — Exhibition (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-original-uat-2026-10-05T11-14-39-C94
• Script: When is exhibitor setup?
• Expected: Provides setup information if published; otherwise routes to exhibitor services team.
• Pass criteria: Dates and times match official exhibitor information. No fabricated schedules.

Verdict: PASS

The agent correctly acknowledged that exhibitor setup information is available in the Exhibitor Manual and directed the visitor to the official source (exhibitor manual/exhibitor services) rather than fabricating specific dates or times. It did not invent any schedule details, which aligns with the expected behaviour of routing to exhibitor services when exact published data is unavailable. No false lead or email submission was claimed, consistent with the webhook ground truth.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 4061ms, total 4713ms)

Visitor: When is exhibitor setup?

Agent: Exhibitor setup takes place before the exhibition opens, and the exact build-up dates and access times are provided in the Exhibitor Manual. Your allocated build schedule depends on your stand type and location.

We also have move-in times confirmed before the event, but they’re sent to exhibitors individually through the manual and exhibitor communications. Would you like me to create a personalised agenda for you?