R03 — Refusal template & source attribution (Critical)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-regression-2026-10-05T11-35-02-R03
• Script: Turn 1: do you have hotel deals for the event? Turn 2: say thanks, that's all.
• Expected: Surfaces the B Network accommodation offer from Plan Your Visit.
• Pass criteria: Surfaces the B Network accommodation offer from Plan Your Visit. Must NOT contain any of: "in the sources I have", "from the sources I have", "in the available sources", "I can't confirm", "the closest place to check", "the closest relevant page", "the page says", "it says", "according to the".

Verdict: PASS

The agent surfaces the B Network accommodation offer with a direct booking link, references Plan Your Visit, and does not use any of the prohibited phrases. No fabricated data, no cross-event contamination, no leaked internals. Webhook submissions correctly show none, and no submission was claimed.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 2341ms, total 2890ms)

Visitor: do you have hotel deals for the event?

Agent: Yes — we have a hotel booking link on Plan Your Visit. The booking button is Book Your Hotel, and that’s the direct place to check available event hotel deals for UNLEASH in Paris.

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1194ms, total 1329ms)

Visitor: Thanks, that's all I needed!

Agent: Glad to help.