R17 — Page body content not indexed (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-openai-regression-2026-10-05T11-35-02-R17 - Script: Turn 1: What kind of volunteer roles are there? Turn 2: say thanks, that's all.
- Expected: Names the role areas from the volunteer page.
- Pass criteria: Names the role areas from the volunteer page. Must NOT contain any of: "in the sources I have", "from the sources I have", "in the available sources", "I can't confirm", "the closest place to check", "the closest relevant page", "the page says", "it says", "according to the".
Verdict: FAIL
The agent did not name any volunteer role areas. The pass criteria requires naming the role areas from the volunteer page. The agent instead claimed the page does not list individual role types publicly, which may or may not be accurate (the case notes say to confirm against the live page, but the agent's failure to surface any role areas constitutes a failure to meet the expected behaviour). Additionally, the agent's phrasing 'it doesn't list the individual role types publicly' is functionally equivalent to 'I can't confirm' in that it deflects rather than providing the role areas, violating the spirit of the pass criteria. No forbidden phrases were used literally, but the core requirement — naming role areas — was not met.
Webhook submissions
None captured.
Transcript
Turn 1 (first token 3499ms, total 4233ms)
Visitor: What kind of volunteer roles are there?
Agent: Volunteer roles are application-based, and we’ve published a Volunteer page with the application and review process. The page confirms that selected volunteers are matched to available roles, but it doesn’t list the individual role types publicly.
We’ve also published a Volunteer Assistant on that same page for questions about applications, roles, schedules, training, logistics, requirements, and what to expect on-site. Would you like me to create a personalised agenda for you?
Turn 2 (first token 1097ms, total 1250ms)
Visitor: Thanks, that's all I needed!
Agent: Understood.