R24 — Workflow & conversation bugs (Critical)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-regression-2026-10-05T11-35-02-R24
• Script: Turn 1: do you have hotel deals for the event? Turn 2: say thanks, that's all.
• Expected: Answers about hotels. Asks no qualifying questions.
• Pass criteria: Answers about hotels. Asks no qualifying questions. Must NOT contain any of: "what company", "how many employees", "any B2B qualifying question".

Verdict: PASS

The agent answered the hotel question directly with relevant links and no qualifying questions. Turn 2 was a clean sign-off with no false submission claims. No B2B qualifying questions were asked. The optional agenda prompt is not a qualifying question and does not violate any pass criterion.

Webhook submissions

None captured.

Transcript

Turn 1 (first token 2462ms, total 3168ms)

Visitor: do you have hotel deals for the event?

Agent: Yes — we have a Plan Your Visit page with hotel and travel details for UNLEASH in Paris, and the booking link there goes to BNetwork.

• Book Your Hotel
• Plan Your Visit

Would you like me to create a personalised agenda for you?

Turn 2 (first token 1092ms, total 1308ms)

Visitor: Thanks, that's all I needed!

Agent: You're welcome.