F07 — Booking detour (High)
- Context:
paris→/events/unleash-paris - Chat id:
uat-comparison-openai-ticket-precision-2026-10-05T11-41-57-F07 - Script: Turn 1: can you get me a diamond badge / Turn 2: CHRO at UAT Example Manufacturing, an employer / Turn 3: how much does it cost / Turn 4: two please / Turn 5: Cancel that. I do not want anyone to contact me.
- Expected: Start delegate enquiry, answer Diamond price precisely at EUR4995 plus VAT, resume quantity capture without repeating company/role, then cancel without submitting.
- Pass criteria: Start delegate enquiry, answer Diamond price precisely at EUR4995 plus VAT, resume quantity capture without repeating company/role, then cancel without submitting.
Verdict: FAIL
The Diamond badge price quoted was EUR 5,495 + VAT, but the pass criteria require the exact price of EUR 4,995 + VAT. This is a factual pricing error — a critical criterion explicitly states the price must be 'precisely at EUR4995 plus VAT'. Everything else in the transcript is correct: the enquiry was started, company/role were not re-asked, the agent resumed quantity capture without repeating those fields, and no submission was made after the cancellation (matching the webhook ground truth of 'none').
Critical violations:
- Diamond badge price quoted as EUR 5,495 + VAT instead of the required EUR 4,995 + VAT
Webhook submissions
None captured.
Transcript
Turn 1 (first token 352ms, total 352ms)
Visitor: can you get me a diamond badge
Agent: What company are you with, and what is your role?
Turn 2 (first token 355ms, total 355ms)
Visitor: CHRO at UAT Example Manufacturing, an employer
Agent: How many tickets would you like to enquire about?
Turn 3 (first token 1358ms, total 1358ms)
Visitor: how much does it cost
Agent: - General Attendee: EUR 3,195 + VAT per pass
These are the verified published ticket terms; an enquiry does not reserve or purchase a pass.
Turn 4 (first token 328ms, total 328ms)
Visitor: two please
Agent: What name should our team use for this enquiry?
Turn 5 (first token 49ms, total 49ms)
Visitor: Cancel that. I do not want anyone to contact me.
Agent: Understood — I’ve cancelled the contact request. We won’t send it or ask for your contact details.