C107 — Agenda (High)

• Context: paris → /events/unleash-paris
• Chat id: uat-comparison-openai-uat-additions-2026-10-05T11-26-06-C107
• Script: Turn 1: I'm the CHRO at a retail company called Northwind Group — what sessions should I see on AI? Turn 2: ask the agent to email the agenda. Turn 3: provide a plausible full name and work email together.
• Expected: Builds AI-relevant session recommendations, then on the email request collects name and email with the consent note and dispatches the agenda email. The server-side hand-off includes the profile details the visitor stated in conversation — role (CHRO) and company (Northwind Group) — alongside name, email, and the agenda content.
• Pass criteria: An agenda-email webhook submission is captured containing the visitor's name and email AND their stated role and company (from the conversation, not re-asked). Consent note shown before the email is captured. No dispatch language before the submission actually happened.

Verdict: PASS

All pass criteria are satisfied. (1) The webhook submission exists and returned HTTP 200. (2) It contains the visitor's name (Victoria Chen) and email (redacted-e930bfd0f0@example.invalid). (3) It contains role (CHRO) and company (Northwind Group) drawn from the conversation, not re-asked — the Duncan regression is fixed. (4) Consent note was shown in Turn 3 before the email was captured, and dispatch language ('Your selected agenda has been submitted for email delivery') only appeared after the visitor confirmed in Turn 4, matching the server-side submission. No critical violations observed.

Webhook submissions

• agenda-email: {"source":"unleash-ai-chat","collected_at":"2026-10-05T11:28:15.400Z","type":"agenda-email","decision_pillars":[],"chat_id":"uat-comparison-openai-uat-additions-2026-10-05T11-26-06-C107","location":"/events/unleash-paris","name":"Victoria Chen","email":"redacted-e930bfd0f0@example.invalid","event":"Paris","opt_in":false,"consent":true,"intent":"Delegate Agenda UNW","role":"CHRO","company":"Northwind Group","interests":["AI"],"agenda":"Your UNLEASH in Paris agenda\n\n- Wednesday 21 October 2026, 09:00–09:30 — [Employees First in the Age of AI](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=cfeeb661-c443-f111-8ef2-6045bd954320) — Stage 3 | Talent — Dr. Charles-Henri Besseyre des Horts (Professor Emeritus, HEC Paris), Vineet Nayar (Founder, Sampark Foundation)\n\n- Wednesday 21 October 2026, 09:30–10:00 — [From Mission Critical to Business Critical: What NASA Can Teach Us About AI, Talent and Human Judgement](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=3ac1c64b-5b7f-f111-b337-6045bd95467a) — Stage 3 | Talent — Bob Gibbs (Senior Advisor, Associate Administrator for Mission Support (retired), former NASA)\n\n- Wednesday 21 October 2026, 10:00–10:30 — [The New Talent Advantage](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=cd32266d-0959-f111-8fcb-6045bd954326) — Stage 3 | Talent — Cecilia Crossley (Founder, Uplifting People), Andy Doyle (Chief People and Agent Officer, Kantar), Katarina Berg (Chief Human Resources Officer, On)\n\n- Wednesday 21 October 2026, 10:45–11:00 — [Keeping Culture Alive: Why the World's Strongest Organizations Are Rethinking Recognition](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=bd031210-737f-f111-b337-6045bd95467a) — Stage 5 | Impact Stage — Caroline Alderman (Senior Culture Strategist, O.C. Tanner)\n\n- Wednesday 21 October 2026, 11:05–11:30 — [Recognition Without Borders: Lessons from a Global Program](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=23bab45e-aa90-f111-9b34-000d3a20c276) — Stage 5 | Impact Stage — Mourad Lahdil (Global Culture & Engagement Lead, Suntory Beverage & Food)\n\n- Wednesday 21 October 2026, 11:45–12:15 — [Learning Over Knowledge: How Nestlé Is Building a Learning-First Culture](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=078fd3b0-5675-f111-ac9b-6045bd954d86) — Stage 3 | Talent — Markus Graf (Corporate Head of Talent, Nestlé)\n\n- Thursday 22 October 2026, 09:00–09:30 — [Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=5f977672-cd85-f111-b337-6045bd95467a) — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)\n\n- Thursday 22 October 2026, 09:30–10:00 — [The Learning ROI Reckoning](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=1280c249-ce85-f111-b337-6045bd95467a) — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))\n\n- Thursday 22 October 2026, 10:00–10:30 — [Play to Win: How the Best Companies Are Reimagining Learning for the AI Era](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=0e7e7755-cf85-f111-b337-6045bd95467a) — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)\n\n- Thursday 22 October 2026, 11:00–11:15 — [Meet Nadia: AI to Power Talent and Performance at Scale](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86) — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)\n\n- Thursday 22 October 2026, 11:20–11:35 — [Beyond Training: Closing The Gap Between Learning And Performance](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=d264bfc9-4d80-f111-b337-6045bd95467a) — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)\n\n- Thursday 22 October 2026, 11:45–12:15 — [How to fix the hiring model in the AI era](/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&agendaSession=cc0bfb19-1fa2-f111-9b33-000d3a203d8e) — Stage 3 | Talent — Iris Brachmaier (CHRO, UNIQA), William Pelster (Co-Founder, The Josh Bersin Company)\n\nTimes are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.\n\nThe agenda may still be updated. See the full [Agenda](/events/unleash-paris/agenda-schedule).","agenda_html":"<p>Your UNLEASH in Paris agenda</p>\n<p>Wednesday 21 October 2026, 09:00–09:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=cfeeb661-c443-f111-8ef2-6045bd954320\">Employees First in the Age of AI</a> — Stage 3 | Talent — Dr. Charles-Henri Besseyre des Horts (Professor Emeritus, HEC Paris), Vineet Nayar (Founder, Sampark Foundation)</p>\n<p>Wednesday 21 October 2026, 09:30–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=3ac1c64b-5b7f-f111-b337-6045bd95467a\">From Mission Critical to Business Critical: What NASA Can Teach Us About AI, Talent and Human Judgement</a> — Stage 3 | Talent — Bob Gibbs (Senior Advisor, Associate Administrator for Mission Support (retired), former NASA)</p>\n<p>Wednesday 21 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=cd32266d-0959-f111-8fcb-6045bd954326\">The New Talent Advantage</a> — Stage 3 | Talent — Cecilia Crossley (Founder, Uplifting People), Andy Doyle (Chief People and Agent Officer, Kantar), Katarina Berg (Chief Human Resources Officer, On)</p>\n<p>Wednesday 21 October 2026, 10:45–11:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=bd031210-737f-f111-b337-6045bd95467a\">Keeping Culture Alive: Why the World&#39;s Strongest Organizations Are Rethinking Recognition</a> — Stage 5 | Impact Stage — Caroline Alderman (Senior Culture Strategist, O.C. Tanner)</p>\n<p>Wednesday 21 October 2026, 11:05–11:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=23bab45e-aa90-f111-9b34-000d3a20c276\">Recognition Without Borders: Lessons from a Global Program</a> — Stage 5 | Impact Stage — Mourad Lahdil (Global Culture &amp; Engagement Lead, Suntory Beverage &amp; Food)</p>\n<p>Wednesday 21 October 2026, 11:45–12:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=078fd3b0-5675-f111-ac9b-6045bd954d86\">Learning Over Knowledge: How Nestlé Is Building a Learning-First Culture</a> — Stage 3 | Talent — Markus Graf (Corporate Head of Talent, Nestlé)</p>\n<p>Thursday 22 October 2026, 09:00–09:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=5f977672-cd85-f111-b337-6045bd95467a\">Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI</a> — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)</p>\n<p>Thursday 22 October 2026, 09:30–10:00 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=1280c249-ce85-f111-b337-6045bd95467a\">The Learning ROI Reckoning</a> — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))</p>\n<p>Thursday 22 October 2026, 10:00–10:30 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=0e7e7755-cf85-f111-b337-6045bd95467a\">Play to Win: How the Best Companies Are Reimagining Learning for the AI Era</a> — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)</p>\n<p>Thursday 22 October 2026, 11:00–11:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=882b18c7-3d75-f111-ac9b-6045bd954d86\">Meet Nadia: AI to Power Talent and Performance at Scale</a> — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)</p>\n<p>Thursday 22 October 2026, 11:20–11:35 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=d264bfc9-4d80-f111-b337-6045bd95467a\">Beyond Training: Closing The Gap Between Learning And Performance</a> — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)</p>\n<p>Thursday 22 October 2026, 11:45–12:15 — <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule?agendaEvent=45085399-5ec4-f011-8195-0022488a3e24&amp;agendaSession=cc0bfb19-1fa2-f111-9b33-000d3a203d8e\">How to fix the hiring model in the AI era</a> — Stage 3 | Talent — Iris Brachmaier (CHRO, UNIQA), William Pelster (Co-Founder, The Josh Bersin Company)</p>\n<p>Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.</p>\n<p>The agenda may still be updated. See the full <a href=\"https://www.unleash.ai/events/unleash-paris/agenda-schedule\">Agenda</a>.</p>"}

Transcript

Turn 1 (first token 2858ms, total 7168ms)

Visitor: I'm the CHRO at a retail company called Northwind Group — what sessions should I see on AI?

Agent: For an AI-focused CHRO view, the strongest public sessions are:

• How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Wednesday 21 October, 09:00–09:30, Stage 1 | Humans x AI
• Breaking AI Paralysis: A Showcase of Small AI HR Experiments to Steal From — Wednesday 21 October, 10:25–10:50, Stage 6 | Spotlight Stage
• The New CHRO Mandate: Leading Human Advantage Through Uncertainty — Wednesday 21 October, 10:00–10:30, Stage 1 | Humans x AI
• HR on Autopilot? Human Judgement vs Automation — Wednesday 21 October, 17:15–17:45, Stage 2 | WorkTech & Pay
• From AI Hype to Workforce Reality — Wednesday 21 October, 11:05–11:20, Stage 7 | Builder Stage
• AI Colleagues for HR — Agentic AI for Transforming Employee Experience — Wednesday 21 October, 16:40–16:55, Stage 5 | Impact Stage
• From AI to Impact — Wednesday 21 October, 16:45–17:15, Stage 4 | Skills
• The Hiring Operating System: How AI, Data, Platforms and People Combine to Drive Better Talent Decisions — Wednesday 21 October, 17:15–17:45, Stage 3 | Talent

There are also AI-heavy sessions on Thursday, including From Digital Chaos to a Digital Home: Reinventing Employee Experience with AI and From Strategic Workforce Planning to Strategic Workforce Intelligence.

The full agenda is on Agenda, and this list may not be complete. Would you like me to create a personalised agenda for you?

Turn 2 (first token 1464ms, total 1466ms)

Visitor: Could you email me the full agenda? That would really help me plan which sessions to prioritize.

Agent: Your UNLEASH in Paris agenda

• Wednesday 21 October 2026, 09:00–09:30 — Employees First in the Age of AI — Stage 3 | Talent — Dr. Charles-Henri Besseyre des Horts (Professor Emeritus, HEC Paris), Vineet Nayar (Founder, Sampark Foundation)

• Wednesday 21 October 2026, 09:30–10:00 — From Mission Critical to Business Critical: What NASA Can Teach Us About AI, Talent and Human Judgement — Stage 3 | Talent — Bob Gibbs (Senior Advisor, Associate Administrator for Mission Support (retired), former NASA)

• Wednesday 21 October 2026, 10:00–10:30 — The New Talent Advantage — Stage 3 | Talent — Cecilia Crossley (Founder, Uplifting People), Andy Doyle (Chief People and Agent Officer, Kantar), Katarina Berg (Chief Human Resources Officer, On)

• Wednesday 21 October 2026, 10:45–11:00 — Keeping Culture Alive: Why the World's Strongest Organizations Are Rethinking Recognition — Stage 5 | Impact Stage — Caroline Alderman (Senior Culture Strategist, O.C. Tanner)

• Wednesday 21 October 2026, 11:05–11:30 — Recognition Without Borders: Lessons from a Global Program — Stage 5 | Impact Stage — Mourad Lahdil (Global Culture & Engagement Lead, Suntory Beverage & Food)

• Wednesday 21 October 2026, 11:45–12:15 — Learning Over Knowledge: How Nestlé Is Building a Learning-First Culture — Stage 3 | Talent — Markus Graf (Corporate Head of Talent, Nestlé)

• Thursday 22 October 2026, 09:00–09:30 — Embracing Uncertainty – Why Human Creativity Matters More Than Ever in the Age of AI — Stage 4 | Skills — Dr. Margaret Heffernan (Author, CEO, Professor of Practice, playwright, University of Bath)

• Thursday 22 October 2026, 09:30–10:00 — The Learning ROI Reckoning — Stage 4 | Skills — Jess Von Bank (Co-Founder, Now To Next), Phil LeBrun (Executive in Residence, Amazon (AWS))

• Thursday 22 October 2026, 10:00–10:30 — Play to Win: How the Best Companies Are Reimagining Learning for the AI Era — Stage 4 | Skills — Jayney Howson (Chief Learning Officer, ServiceNow)

• Thursday 22 October 2026, 11:00–11:15 — Meet Nadia: AI to Power Talent and Performance at Scale — Stage 7 | Builder Stage — Anand Chopra-McGowan (Managing Director Europe, Valence)

• Thursday 22 October 2026, 11:20–11:35 — Beyond Training: Closing The Gap Between Learning And Performance — Stage 7 | Builder Stage — Glen Buickerood (Strategic Lead, Forage by Seramount)

• Thursday 22 October 2026, 11:45–12:15 — How to fix the hiring model in the AI era — Stage 3 | Talent — Iris Brachmaier (CHRO, UNIQA), William Pelster (Co-Founder, The Josh Bersin Company)

Times are local to the event. Leave time between sessions for moving rooms, networking and the exhibition.

The agenda may still be updated. See the full Agenda.

Alternatives — these conflict with the plan above; choose these instead of the overlapping session, not in addition:

• Wednesday 21 October 2026, 09:00–09:35 — AI Transformation: In Theory and Practice — Stage 4 | Skills
• Wednesday 21 October 2026, 09:00–09:30 — How to be Prepared for What Comes Next? — Stage 2 | WorkTech & Pay
• Wednesday 21 October 2026, 09:00–09:30 — How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets — Stage 1 | Humans x AI
• Wednesday 21 October 2026, 09:25–09:40 — Workforce Readiness Starts with Skills Intelligence: From Data to Strategic Decision-Making — Stage 5 | Impact Stage
• Wednesday 21 October 2026, 09:25–09:40 — Orchestrating Outcomes: Transforming Noise into Harmony — Stage 7 | Builder Stage
• Wednesday 21 October 2026, 09:25–09:40 — From Essential Work to Strategic Impact — Stage 6 | Spotlight Stage

Would you like me to email your selected agenda?

Turn 3 (first token 385ms, total 385ms)

Visitor: Yes please, could you send that to me? I'm Victoria Chen, and my email is redacted-e930bfd0f0@example.invalid.

Agent: I’ll email your selected agenda to Victoria Chen, redacted-e930bfd0f0@example.invalid (CHRO, Northwind Group).

UNLEASH will use your email address to send your personalised agenda in accordance with our Privacy Policy. By requesting the email, you confirm that you have read and understood our Privacy Policy and agree to our Terms & Conditions. Shall I email your agenda?

Turn 4 (first token 4237ms, total 4238ms)

Visitor: Yes, please go ahead and send it. Thanks!

Agent: Your selected agenda has been submitted for email delivery.